Dental Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental team. In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and attention to detail will help coordinate patient appointments, manage medical and dental records, verify insurance coverage, and facilitate seamless communication between patients and our clinical staff. This position offers an exciting opportunity to contribute to a positive healthcare environment while utilizing your strong administrative skills and dental terminology knowledge.

Responsibilities
Greet patients warmly and professionally, creating a friendly atmosphere for all visitors
Schedule appointments accurately using dental practice management software such as Open Dental
Verify insurance coverage, ensuring proper documentation review
Manage patient check-in and check-out processes efficiently, including intake forms and updating medical records
Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and taking detailed messages
Maintain accurate medical and dental records in EMR
Process payments, and assist with billing tasks.

Confirm insurance benefits and perform insurance verification to facilitate smooth claims processing
Support office management tasks such as filing, document review, and maintaining organized medical files
Assist with clinic operations by providing exceptional patient service and ensuring compliance with HIPAA regulations
Skills
Experience with dental office management software such Open Dental
Strong understanding of dental terminology, medical terminology, CPT coding, and HIPAA compliance standards
Proven ability in insurance verification, collections, and documentation review processes
Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel) and typing accuracy.

Exceptional customer service skills with professional phone etiquette across multi-line phone systems
Prior clinic or dental office experience is preferred; strong clerical experience in a healthcare setting is advantageous
Ability to handle medical administrative support tasks confidently while maintaining attention to detail in a fast-paced environment
Join us in delivering outstanding patient care through energetic service and meticulous administrative support! This paid position offers an engaging work environment where your organizational talents can truly shine.

Pay: $28.00 - $40.00 per hour
Benefits:
Bereavement leave
Continuing education credits
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
On-the-job training
Opportunities for advancement
Paid orientation
Paid time off
Paid training
Education:
Associate (Preferred)
Work Location: In person