Dental Front Desk Receptionist

Job Overview
We are seeking a dynamic and organized Dental Front Desk Receptionist to join our vibrant dental team! In this vital role, you will be the welcoming face of our practice, ensuring a smooth and positive experience for every patient from check-in to check-out. Your energetic approach and attention to detail will help coordinate patient appointments, manage medical records, and facilitate seamless communication between patients and the clinical team. If you thrive in a fast-paced environment, possess excellent customer service skills, and have a passion for healthcare support, this opportunity is perfect for you! This position offers paid employment and the chance to grow your career in a supportive dental practice setting.

Responsibilities
Greet patients warmly, verify insurance details, and assist with patient intake and registration processes.

Schedule appointments efficiently using dental practice management software such as Open Dental
Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing including Medicaid billing.

Enter insurance payments.

Answer phones with professional phone etiquette; direct calls appropriately and handle patient inquiries promptly.

Collect payments, process medical records, and perform basic billing tasks.

Ensure compliance with HIPAA confidentiality policies.

Support clinical staff by coordinating appointment schedules, and preparing patient charts,
Requirements
Must be bilingual
Proven experience as a Medical or Dental receptionist with clinic or dental office experience preferred.

Strong knowledge of dental insurance procedures including insurance verification, claims submission, and Medicaid billing processes.

Familiarity with EMR/EHR systems such as Open Dental
Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are highly desirable.

Knowledge of dental terminology and medical terminology to accurately assist patients and support clinical staff.

Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism.

Strong organizational skills with attention to detail in documentation review and record keeping.

Basic computer skills including typing (10 key typing), data entry, filing electronic health records.

Understanding of healthcare compliance standards such as HIPAA confidentiality policies and clinical documentation protocols.

Join us as a vital member of our dental team where your enthusiasm for exceptional patient service will make a meaningful difference! We are committed to fostering an inclusive environment that supports your professional growth while providing excellent care to our community’s smiles!

Pay: $20.00 - $25.00 per hour
Benefits:
Health insurance
Paid time off
Vision insurance
Work Location: In person