Dental Front Desk Receptionist

Job Summary
We are seeking an energetic and detail-oriented Dental Front Desk Receptionist to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming experience while efficiently managing appointment scheduling, patient check-in and check-out, insurance verification, and medical record management. Your proactive approach and excellent communication skills will help streamline office operations, support patient care, and uphold the highest standards of confidentiality and professionalism. This paid position offers an exciting opportunity to be part of a thriving dental practice committed to delivering exceptional patient service.

Duties
Greet patients warmly upon arrival and assist with check-in procedures using dental practice management software such as Dentrix
Schedule, reschedule, and confirm appointments accurately while managing multi-line phone systems with professionalism and courtesy
Verify insurance coverage, process claims, and handle billing
Manage patient records by updating electronic health records (EHR) systems including eClinicalWorks or similar platforms in compliance with HIPAA regulations
Ensure proper documentation review for billing purposes
Assist with insurance verification, pre-authorizations, and collection of copayments or outstanding balances
Maintain organized filing of medical records and ensure all documentation aligns with health information management standards
Support office management tasks such as inventory control, appointment reminders, and general clerical support to enhance clinic efficiency
Skills
Proven experience in a medical or dental front desk role with strong knowledge of dental terminology and medical billing procedures
Ability to perform accurate coding, and understand care plans for billing purposes
Excellent customer service skills combined with phone etiquette and professional communication abilities
Bilingual abilities are highly valued to serve diverse patient populations effectively
Clinic experience in a dental is preferred; familiarity with insurance verification and dental administrative support is a plus
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Knowledge of office management practices including filing, documentation review, and office organization
Join us to be part of a vibrant team dedicated to providing outstanding patient care through exceptional administrative support. Your enthusiasm and expertise will make a meaningful difference in our patients’ experiences!

Please note: evening 5-7 and weekend availability is strongly preferred. Please only apply if you are dependable and committed as this is a new practice. Please don't apply if you cannot answer doctor's phone calls, please don't apply if you're lazy or non serious. Thanks
Pay: $18.00 - $20.00 per hour
Work Location: In person