Practice location
full-time 14 days ago

Dental Front Desk Receptionist (Spanish Speaking)

New England Smile LLC

Hyde Park, MA 02136
20.82 - 31.09/hr

About the Practice

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Other Software

Office Tour & Photos

Job Description

SPANISH SPEAKING DENTAL FRONT DESK / PATIENT COORDINATOR
We are looking for a friendly, energetic, organized, and patient-focused Dental Front Desk Coordinator** to be the welcoming face of our dental office.

If you love working with people, staying organized, and being part of a fast-paced team, we’d love to meet you!

YOUR ROLE
As a Front Desk Coordinator, you will help create an exceptional patient experience while keeping the front office running smoothly.

WHAT YOU’LL DO
Patient Communication**

* Welcome patients with a warm, professional attitude

* Answer phones, texts, and patient inquiries

* Schedule, confirm, and reschedule appointments

* Follow up with patients who have missed or canceled appointments

* Help patients understand their appointments and next steps
Scheduling & Office Flow**

* Maintain an efficient and productive schedule

* Coordinate new patient appointments and emergencies

* Keep the schedule filled and minimize gaps

* Coordinate with doctors, hygienists, and dental assistants

**Insurance & Payments**

* Verify dental insurance benefits and eligibility

* Review treatment estimates and financial arrangements

* Collect copayments, deductibles, and outstanding balances

* Submit and follow up on insurance claims

* Assist patients with financing and payment options

**Patient Experience**

* Make every patient feel welcomed and valued

* Build strong relationships with patients and families

* Handle questions and concerns professionally

* Help create a positive, comfortable office environment
WE’RE LOOKING FOR SOMEONE WHO IS
✅ Friendly, professional, and outgoing
✅ Excellent at communicating with patients
✅ Organized and detail-oriented
✅ Comfortable working in a fast-paced environment
✅ Reliable and accountable
✅ A team player with a positive attitude
✅ Comfortable using computers and dental software
✅ Experienced with dental insurance — **preferred**
✅ Previous dental front-desk experience — **preferred**
Pay: $20.82 - $31.09 per hour
Work Location: In person

Requirements

• Attention to detail
• Interpersonal skills
• Spanish
• Professional networking
• Finance

About New England Smile LLC

New England Smile is a dental practice in Plymouth specializing in orthodontics for all ages and pediatric dentistry. They prioritize providing comprehensive care in a welcoming environment.