Dental Front Desk Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Front Desk Receptionist to join our vibrant dental team. In this role, you will be the welcoming face of our practice, responsible for managing patient interactions, scheduling appointments and ensuring smooth administrative operations. Your energetic approach and excellent communication skills will help create a positive experience for every patient while supporting the clinical team with essential administrative tasks. This paid position offers an exciting opportunity to be an integral part of a caring dental community dedicated to delivering exceptional patient care.

Responsibilities
Greet patients warmly and professionally, providing outstanding customer service at all times
Schedule appointments efficiently using dental practice management software such as Dentrix
Collect payments, co-pays, and outstanding balances accurately while maintaining confidentiality in accordance with HIPAA regulations
Manage patient records electronically
Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and communication skills
Review and update medical and dental documentation, and care plans to ensure accuracy and compliance
Maintain organized filing systems for medical records and dental charts while adhering to clinical confidentiality policies
Maintain the waiting area clean, organize and stock
Support clinic operations by performing clerical duties such as data entry and managing electronic health information management systems
Qualifications
Proven experience as a Medical Receptionist or Dental Front Desk Receptionist in a clinical or dental setting
Strong knowledge of dental terminology, medical terminology, health insurance procedures, and office management practices
Familiarity with EMR systems such as Eaglesoft, Dentrix, or similar platforms
Excellent computer skills including proficiency in Microsoft Office Suite and typing (10 key typing)
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Demonstrated ability to handle sensitive information with discretion in accordance with HIPAA guidelines
Strong organizational skills with attention to detail in medical records management and appointment scheduling
Exceptional customer service skills combined with professional phone etiquette and effective communication abilities
Prior Dental clinic experience is preferred; dental office experience is highly valued
Join us in making a difference by providing top-tier administrative support that enhances patient experiences while supporting our clinical team’s mission of delivering outstanding dental care. This is a paid position committed to fostering your professional growth within a supportive environment that values your contributions.

Pay: $13.00 - $17.00 per hour
Work Location: In person