Dental Front Desk Receptionist/Treatment Coordinator- 1+ year of Dental Exp Required

Job Summary
We are seeking a highly organized and experienced patient-focused Dental Front Desk/Hygiene Coordinator to join our dental practice. Applicants without experience at a Dental front desk or a similar role will not be considered.

This role is vital in ensuring smooth office operations, providing exceptional patient service, and supporting clinical staff. The ideal candidate will possess strong administrative skills, familiarity with dental and medical terminology, and experience managing electronic health records (EHR) systems. . This position offers an opportunity to work in a professional environment dedicated to delivering quality dental care. PREVIOUS DENTAL EXPERIENCE IS REQUIRED.

Responsibilities
Greet patients warmly and manage patient check-in and check-out processes with professionalism and courtesy
Schedule appointments efficiently using dental office management software such as Eaglesoft or Dentrix
Verify insurance coverage, perform insurance verification, and handle medical billing and collections
Manage patient records, including documentation review and accurate data entry into healthcare systems
Maintain compliance with HIPAA regulations and ensure confidentiality of patient information
Assist with clinical support tasks such as intake procedures, medical history updates, and care plan documentation
Handle multi-line phone systems, answer patient inquiries, and provide excellent customer service
Process payments, perform billing tasks, and ensure accurate checkout.

Support office operations including filing, faxing, and managing medical records
Collaborate with clinical staff to coordinate patient care plans and follow-up appointments
Facilitate patients with their dental insurance and use of benefits
Experience
Prior experience in a dental or medical office setting is REQUIRED, including roles such as dental receptionist or medical administrative support
Familiarity with dental terminology, medical coding (ICD, CPT), and health information management systems such as Eaglesoft or Dentrix
Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (10-key typing)
Knowledge of insurance verification processes and billing procedures
Excellent phone etiquette, customer service skills, and ability to handle multi-tasking in a fast-paced environment
Bilingual candidates are encouraged to apply to better serve our diverse patient community
This position offers an engaging work environment where your administrative expertise directly contributes to patient satisfaction and the overall success of the practice. We value professionalism, attention to detail, and a compassionate approach to patient care. Come meet Dr. Mike and join the Water's Edge Dental team today!

Pay: $18.00 - $25.00 per hour
Benefits:
Dental insurance
Employee discount
Paid time off
Application Question(s):
Describe a situation where you had to provide exceptional customer service to a patient.

Experience:
Dental or Medical office: 1 year (Preferred)
Work Location: In person