Dental Front Desk Receptionist/Treatment Coordinator

General Purpose
We are looking for an experienced Dental Front office receptionist/Treatment Coordinator to attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office. We offer great pay and benefits for a fully qualified receptionist. PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN THE DENTAL FIELD.

Main Job Tasks, Duties and Responsibilities
greet patients
register new patients according to established office protocols
verify and update patient information
verify insurance eligibility and benefits
inform patients of dental office procedures and policy
enter all relevant patient information into data system
maintain and manage patient records in compliance with privacy and security regulations
answer and manage incoming calls
respond and comply to requests for information
schedule patient appointments
confirm upcoming appointments and recalls according to office protocol
check daily appointment schedule
arrange patient charts for next day appointments
fill in cancellations and no-shows
organize referrals to other medical specialists
collect and receipt payments from patients at time of treatment
inform patients of financial treatment plan options
Education and Experience
general education degree or high school diploma
knowledge of dental terminology, procedures and diagnosis
knowledge of computer and relevant software applications (Dentrix)
knowledge of general administrative and clerical procedures
working knowledge of dental insurance (PPO, HMO, Denti-Cal)
Key Competencies and Skills
communication skills
information collection and management
planning and organizing
accuracy
customer service skills
team work
initiative
adaptability
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Paid sick time
Paid time off
Education:
High school or equivalent (Preferred)
Experience:
Dental office experience: 4 years (Required)
Language:
Spanish/Bilingual (Required)
Work Location: In person