full-time 6 days ago
Dental front desk/ receptionist
Desert Dental Group
Tucson, AZ 85747
16 - 20/hr
About the Practice
N/A Team Members
Software Software
Job Description
Job Summary
We are seeking a dynamic and organized Dental Front Desk/Receptionist to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from check-in to check-out. Your energetic approach and attention to detail will help foster a positive environment, manage appointments, handle insurance verifications, and support clinical staff with administrative tasks. If you thrive in a fast-paced setting and possess excellent communication skills, this is your opportunity to make a meaningful impact in patients’ oral health journeys!
Duties
Greet patients warmly upon arrival and ensure a friendly, professional first impression.
Manage patient check-in and check-out processes using dental office management software.
Schedule appointments efficiently, coordinate with clinical staff, and confirm upcoming visits.
Verify insurance coverage and process claims.
Maintain accurate medical records, update patient information, and review documentation for completeness.
Answer multi-line phone systems with excellent phone etiquette; address patient inquiries promptly and professionally.
Assist with medical and dental administrative support including filing, data entry, and managing electronic health records (EHR systems like eClinicalWorks or Dental-specific platforms).
Support billing processes by understanding CPT coding, ICD-10/ICD-9 coding standards, and Medicare/Medicaid requirements.
Ensure compliance with HIPAA regulations by safeguarding patient information during all interactions.
Collaborate with team members to improve office workflows and enhance patient service experience.
Qualifications
Proven experience as a medical receptionist or front desk role within a dental or medical clinic setting is preferred, but not required.
Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance verification processes.
Familiarity with EMR/EHR systems is preferred.
Exceptional customer service skills with the ability to communicate clearly via phone and in person.
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
Strong organizational skills with experience managing medical records, filing systems, and documentation review.
Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
Prior clinic or dental office experience is desirable.
Pay: $16.00 - $20.00 per hour
Benefits:
401(k) matching
Dental insurance
Paid time off
Work Location: In person
We are seeking a dynamic and organized Dental Front Desk/Receptionist to join our vibrant dental team! In this essential role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from check-in to check-out. Your energetic approach and attention to detail will help foster a positive environment, manage appointments, handle insurance verifications, and support clinical staff with administrative tasks. If you thrive in a fast-paced setting and possess excellent communication skills, this is your opportunity to make a meaningful impact in patients’ oral health journeys!
Duties
Greet patients warmly upon arrival and ensure a friendly, professional first impression.
Manage patient check-in and check-out processes using dental office management software.
Schedule appointments efficiently, coordinate with clinical staff, and confirm upcoming visits.
Verify insurance coverage and process claims.
Maintain accurate medical records, update patient information, and review documentation for completeness.
Answer multi-line phone systems with excellent phone etiquette; address patient inquiries promptly and professionally.
Assist with medical and dental administrative support including filing, data entry, and managing electronic health records (EHR systems like eClinicalWorks or Dental-specific platforms).
Support billing processes by understanding CPT coding, ICD-10/ICD-9 coding standards, and Medicare/Medicaid requirements.
Ensure compliance with HIPAA regulations by safeguarding patient information during all interactions.
Collaborate with team members to improve office workflows and enhance patient service experience.
Qualifications
Proven experience as a medical receptionist or front desk role within a dental or medical clinic setting is preferred, but not required.
Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance verification processes.
Familiarity with EMR/EHR systems is preferred.
Exceptional customer service skills with the ability to communicate clearly via phone and in person.
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
Strong organizational skills with experience managing medical records, filing systems, and documentation review.
Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
Prior clinic or dental office experience is desirable.
Pay: $16.00 - $20.00 per hour
Benefits:
401(k) matching
Dental insurance
Paid time off
Work Location: In person
Requirements
• Filing
• Organizational skills
• HIPAA
• Attention to detail
• Medicare
• Organizational skills
• HIPAA
• Attention to detail
• Medicare