Dental Front Desk Receptionist

Job Summary
We are seeking a dynamic and organized Dental Front Desk Receptionist to be the welcoming face of our dental practice. In this vital role, you will manage patient interactions, coordinate appointments, handle insurance verifications, and ensure smooth administrative operations. Your energetic approach and attention to detail will help create a positive experience for every patient while supporting the clinical team behind the scenes. This position offers an exciting opportunity to contribute to a friendly, fast-paced dental environment where excellent customer service and efficient office management are paramount.

Responsibilities
Greet patients warmly and professionally, providing exceptional customer service from check-in to check-out
Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft
Verify insurance coverage, process claims, and handle billing using systems like Epic, Meditech, or Athenahealth
Maintain accurate and up-to-date patient records in Electronic Health Record (EHR) systems including eClinicalWorks or similar platforms
Collect payments, perform medical collections, and manage financial transactions with attention to detail
Answer multi-line phone systems with professionalism, practicing excellent phone etiquette and effective communication skills
Review documentation for accuracy and completeness, ensuring compliance with HIPAA regulations and medical coding standards such as CPT, ICD-10/ICD-9 codes
Assist with insurance verification, pre-authorizations, and coordinating care plans in collaboration with clinical staff
Manage filing of medical records and organize medical administrative support tasks efficiently
Support office management by handling clerical duties such as data entry, typing (including 10-key), and maintaining organized files
Skills
Proven experience in a dental or medical office environment with strong front desk or receptionist background
Familiarity with EMR/EHR systems such as Dentrix, Eaglesoft, Meditech, Epic, or Athenahealth; proficiency in Meditech or similar platforms is a plus
Knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and insurance billing processes
Excellent computer skills including Microsoft Office Suite (Word, Excel), typing speed (10-key), and familiarity with office management software like eClinicalWorks or Dentrix
Strong understanding of HIPAA regulations and health information management standards
Exceptional customer service skills with the ability to handle sensitive information discreetly and professionally
Bilingual abilities are highly valued to serve diverse patient populations effectively
Experience with multi-line phone systems and medical scheduling software to coordinate appointments seamlessly
Ability to review documentation thoroughly for accuracy while maintaining high levels of organization and efficiency
Join our team as a Dental Front Desk Receptionist where your enthusiasm for helping others combined with your administrative expertise will make a meaningful difference every day. We value energetic professionals who thrive in a collaborative environment dedicated to delivering outstanding patient care.

Pay: $18.00 - $33.00 per hour
Benefits:
Dental insurance
Employee discount
Experience:
Dental receptionist: 1 year (Preferred)
Language:
Russian (Preferred)
Ukrainian (Preferred)
Arabic (Preferred)
Spanish (Preferred)
License/Certification:
Registered Dental Assistant (Preferred)
Location:
Vancouver, WA 98663 (Preferred)
Work Location: In person