Dental Front Desk Specialty Coordinator

Virginia Family Dentistry is looking for an experienced Front Desk Specialty Coordinator to join our team! Must have experience in periodontics and endodontics.

Pay range is $19-$24/hour based on experience.

Typical work hours are 8 am-5 pm Monday-Friday.

Front desk team members perform routine clerical and administrative work such as answering telephones, greeting patients, updating patient information, inquiries, scheduling appointments, and record-keeping. Specialty Coordinators are responsible for maintaining an efficient and productive schedule.

Essential Job Functions

Review specialist’s schedule daily to fill any open appointment times. Monitor changes continuously throughout the day as schedule changes to fill open times

Confirm, schedule, and follow up on unscheduled appointments

Answer telephones and check office emails daily

Run new patient report and make follow up and treatment calls

Ensure all patient charts are up to date with necessary information for their appointment

Partner with Insurance Coordinator on any pre-treatment cost estimations

Send insurance remaining letters

Help the general dentistry team as needed

Minimum Qualifications
2 years or more of dental office experience with specialty (perio, endo) experience.

Competencies
Excellent communication skills
Time management
Confidentiality
Attention to detail
Teamwork

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Benefits

Virginia Family Dentistry’s full-time employees enjoy a great benefits package including 401(k) profit sharing, dental and orthodontic care, health insurance, paid time off, paid holidays, paid uniforms, vision insurance, disability insurance, life insurance, wellness benefits, continuing education, and more!

About Virginia Family Dentistry

For 50 years, Virginia Family Dentistry has proudly served the greater Richmond area community. Although we have grown over the years, our individual offices have their own personality, pace, and style.

Our Core Values

Never compromise quality care

Treat everyone with respect and appreciation

Communicate clearly, openly, and honestly

Be positive, dependable, and efficient

Take the time to train everyone

Lead by example

Virginia Family Dentistry is dentist-owned. This means that decisions come directly from the doctors you work with. This structure puts the employees’ voices and patients’ needs first. With multiple locations and specialties, there are many opportunities for growth and career advancement.

This is a non-exempt, hourly position.

Virginia Family Dentistry is an equal opportunity employer.

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