Dental Front Desk/Treatment Coordinator - Endodontics (4-Day Workweek)

Dental Front Desk / Treatment Coordinator – Endodontics (4-Day Workweek)
Founders Endodontics | Fredericksburg, VA
Founders Endodontics was built on a simple premise: to bring exceptional endodontic care to the community we live and work in. If you're looking for an opportunity to develop your career in healthcare while joining a practice you can genuinely take pride in, we'd love for you to keep reading.

We're looking for someone to join our growing team with a track record of exemplary interpersonal skills in customer-facing roles. Strong communication, intrinsic motivation, attention to detail, and a genuine commitment to helping others are essential. Dental experience is a plus, but not required. We can teach the technical side of the job; we're looking for the right person behind the desk.

In return, you'll join a modern, locally-owned specialty practice committed to clinical excellence and exceptional patient care. You'll work alongside a small, agile team of high performers where teamwork and culture are priorities - not just buzzwords. For the right person, this role offers meaningful opportunities to take on greater responsibility, develop new skills, and grow in compensation over time.

Position Details
Pay: $23-27 per hour, based on experience and qualifications; up to $30/hour for an exceptional candidate
Schedule: Monday–Thursday, 7:30 AM–4:30 PM
Hours: Approximately 32–36 hours per week
Workweek: No routine Friday shifts; no evenings or weekends
Employment: Permanent position; full-time classification
Benefits: Paid time off, paid holidays, and employee discounts. Health insurance and 401(k) benefits are planned additions as the practice continues to grow.

Training: Hands-on training and mentorship from our experienced admin and clinical team. No prior dental experience required.

Qualifications
We're more interested in finding the right person than checking every box on a resume. The ideal candidate will have:
Excellent communication skills and professional phone etiquette
A friendly, personable demeanor and a genuine desire to help people
Strong organizational skills and attention to detail
The ability to manage competing priorities while maintaining accuracy
Dependability, initiative, and a willingness to take ownership of responsibilities
The ability to learn new computer systems, processes, and technical information
A team-first mindset and a commitment to providing an exceptional patient experience
Previous experience in customer service, hospitality, healthcare, or office administration is welcome. Dental experience and familiarity with Open Dental practice management software are advantageous, but neither is required.

Responsibilities
Serve as a welcoming first point of contact for patients and referring dental offices, both in person and over the phone
Schedule appointments and help maintain an organized, efficient daily schedule
Communicate clearly and compassionately with patients about treatment recommendations, scheduling, and next steps
Learn to verify dental insurance benefits and explain coverage and financial responsibility
Assist with insurance claims, payment processing, and patient financial coordination
Coordinate referrals and help maintain strong relationships with referring dental offices
Maintain accurate patient records and documentation in Open Dental
Anticipate the needs of the team and help keep daily operations running smoothly
Cross-train in multiple areas of the practice and contribute wherever needed to support the team
Why Founders Endodontics?

At Founders Endodontics, we believe great patient care starts with a great team. Our patients often come to us experiencing dental pain or anxiety, and the way we welcome, communicate with, and care for them matters.

Our referring colleagues entrust us with their patients' care in a community with multiple options for specialty treatment. We take that responsibility seriously. We believe success is measured not by revenue or performance metrics, but by the quality of care we deliver, the trust we earn from our patients, and the reputation we build among our professional peers.

We're building a practice around high standards, personal accountability, mutual respect, and a shared commitment to doing things the right way. We value people who take pride in their work, support their teammates, and continually look for ways to improve.

This is a great fit for someone who wants to be part of a high-expectations, high-performance environment, work alongside similarly driven colleagues, and contribute to something bigger than an individual job description.

If you value pride in craft, passion in care, and excellence every day, we'd love to hear from you.

To apply: Submit your resume through Indeed or email to dr.fitzgibbons@foundersendo.com
Follow us on Instagram: @foundersendo
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Expected hours: 32.0 – 36.0 per week
Benefits:
Employee discount
Opportunities for advancement
Paid time off
Paid training
Education:
High school or equivalent (Required)
Experience:
Dental front desk: 1 year (Preferred)
Work Location: In person