Dental Front Desk / Treatment Coordinator – Mandarin Chinese Required (牙科前台/治療協調員-需中英文流利)

Bilingual Mandarin-English Practice Coordinator (Diamond Bar, California)
Biocrede Endodontics is seeking a smart, personable, and dependable Mandarin-English bilingual professional to join our specialty dental practice in Diamond Bar. This role combines patient coordination, healthcare operations, insurance/billing, accounting support, and front-office management. Dental experience is preferred but not required, and we are willing to train an exceptional candidate with the right character, communication skills, and ability to learn.

Responsibilities
Coordinate patient scheduling, referrals, and treatment flow
Communicate with patients and referring dental offices in English and Mandarin
Learn common dental/endodontic conditions and help explain the dentist’s diagnosis, treatment recommendations, and next steps
Review fees, insurance estimates, payment options, claims, and collections
Maintain accurate patient, insurance, treatment, and financial records
Support bookkeeping/accounting, including QuickBooks, payment reconciliation, expenses, invoices, A/R, and A/P
Support daily practice operations and resolve patient or administrative issues
Assist with digital radiographs and CBCT workflow when appropriately trained and certified
Qualifications
Fluency in Mandarin Chinese and English REQUIRED
Excellent communication and interpersonal skills
Intelligent, organized, dependable, ethical, and quick to learn
Calm and professional with anxious or difficult patients
Dental or healthcare front-office experience preferred
Dental insurance, billing, bookkeeping, or Open Dental experience is a plus
Schedule and Compensation
Monday–Friday: approximately 8:30 AM–5:30 PM, Saturday availability preferred
Pay: $23.00 - $27.00 per hour
Expected hours: 40.0 per week
Benefits:
Employee discount
Free parking
On-the-job training
Professional development assistance
Language:
Mandarin (Required)
Work Location: In person