full-time 21 hours ago
Dental Front Desk - Treatment Coordinator
Anonymous Office
Miami, FL 33165
20 - 25/hr
About the Practice
6 Team Members
Dentrix Software
Job Description
Overview
We are seeking a highly organized and professional Front Desk/Treatment Plan Coordinator to join our team. This important role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience when a patient visits our dental office. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks effectively and accurately.
Duties
Greet patients and visitors warmly, providing exceptional customer service.
Manage front desk operations, including answering phones, and handling patient inquiries.
Schedule all appointments with strategy for a productive day.
Collecting patient payments prior to treatment, and accurate check-out mechanisms with secured appointment for next visit.
Maintain accurate patient consent forms and ensure all documentation is up to date.
Communicate with all insurances and obtain accurate insurance verifications.
Present Treatment Plans to all patients successfully to meet monthly and quarterly goals.
Coordinate with Dental Assistant and Hygienist to facilitate smooth patient flow throughout the office.
Ensure compliance with dental health regulations and maintain a clean and organized front desk area.
Required Skills:
5+ years experience in a dental office front desk operations, know how to schedule patients with productivity and strategy for a productive day,
5+ years experience in Dental Insurance (PPO, Medicare, HMO, fee for service), insurance verifications, and dental codes.
Accurate knowledge of collecting payment prior to treatment and accurate check-out mechanisms with secured appointment for next visit.
Proficiency in using front desk management software (Dentrix, etc.).
5+ years experience in successfully closing Treatment Plans, using all insurance applicable benefits, maximizing dental codes to ensure a solid claim without denials from the insurance companies.
Able to meet and exceed monthly and quarterly goals and always striving to increase patient traffic.
Must show leadership, ambition, and initiative to thrive and demonstrate motivation.
Strong typing skills with attention to detail for accurate data entry.
Excellent (English & Spanish) verbal and written communication skills to interact effectively with Insurances, patients and staff.
Ability to multitask and prioritize responsibilities in a busy environment.
A friendly attitude with strong interpersonal skills to create a welcoming atmosphere for patients.
Join us as we strive to provide outstanding service in our dental facility. If you have the skills and dedication needed for this role, we encourage you to apply!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Bereavement leave
Dental insurance
Employee discount
Flexible schedule
Free parking
Paid jury duty
Paid sick time
Paid time off
Uniform allowance
Work Location: In person
We are seeking a highly organized and professional Front Desk/Treatment Plan Coordinator to join our team. This important role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience when a patient visits our dental office. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks effectively and accurately.
Duties
Greet patients and visitors warmly, providing exceptional customer service.
Manage front desk operations, including answering phones, and handling patient inquiries.
Schedule all appointments with strategy for a productive day.
Collecting patient payments prior to treatment, and accurate check-out mechanisms with secured appointment for next visit.
Maintain accurate patient consent forms and ensure all documentation is up to date.
Communicate with all insurances and obtain accurate insurance verifications.
Present Treatment Plans to all patients successfully to meet monthly and quarterly goals.
Coordinate with Dental Assistant and Hygienist to facilitate smooth patient flow throughout the office.
Ensure compliance with dental health regulations and maintain a clean and organized front desk area.
Required Skills:
5+ years experience in a dental office front desk operations, know how to schedule patients with productivity and strategy for a productive day,
5+ years experience in Dental Insurance (PPO, Medicare, HMO, fee for service), insurance verifications, and dental codes.
Accurate knowledge of collecting payment prior to treatment and accurate check-out mechanisms with secured appointment for next visit.
Proficiency in using front desk management software (Dentrix, etc.).
5+ years experience in successfully closing Treatment Plans, using all insurance applicable benefits, maximizing dental codes to ensure a solid claim without denials from the insurance companies.
Able to meet and exceed monthly and quarterly goals and always striving to increase patient traffic.
Must show leadership, ambition, and initiative to thrive and demonstrate motivation.
Strong typing skills with attention to detail for accurate data entry.
Excellent (English & Spanish) verbal and written communication skills to interact effectively with Insurances, patients and staff.
Ability to multitask and prioritize responsibilities in a busy environment.
A friendly attitude with strong interpersonal skills to create a welcoming atmosphere for patients.
Join us as we strive to provide outstanding service in our dental facility. If you have the skills and dedication needed for this role, we encourage you to apply!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Bereavement leave
Dental insurance
Employee discount
Flexible schedule
Free parking
Paid jury duty
Paid sick time
Paid time off
Uniform allowance
Work Location: In person
Requirements
• Spanish
• English
• Attention to detail
• Interpersonal skills
• Multitasking
• English
• Attention to detail
• Interpersonal skills
• Multitasking