Dental Front Office Assistant

Job Summary
We are seeking a reliable, friendly, and detail-oriented Front Desk Receptionist/Treatment Coordinator to join our dental team. As the first point of contact for our practice, you will play a vital role in creating a positive patient experience while supporting the daily operations of the office. The ideal candidate has dental office experience, strong administrative skills, and confidence in patient communication and treatment coordination.

Key Responsibilities
Greet patients and visitors with a warm, professional, and welcoming demeanor
Answer incoming phone calls and route them appropriately
Schedule appointments and manage the daily appointment calendar
Verify insurance information and collect required patient documentation
Enter and maintain accurate patient records in Dentrix
Assist with administrative duties including filing, faxing, and scanning
Maintain patient confidentiality and comply with HIPAA regulations
Respond to patient questions and provide clear, accurate information about services
Collaborate with clinical and administrative team members to ensure efficient patient flow
Educate patients and present treatment recommendations in a clear and compassionate manner
Qualifications & Experience
Prior experience in a dental office or similar customer service role preferred
Knowledge of dental terminology and procedures strongly preferred
Experience with Dentrix or other dental software a plus
Strong organizational skills with the ability to multitask and prioritize effectively
Excellent verbal and written communication skills
Ability to remain calm, professional, and empathetic in fast-paced or stressful situations
Familiarity with phone systems and basic office equipment
Additional Information
This job description is not intended to be all-inclusive. Additional duties may be assigned as needed.

Compensation & Benefits
Competitive pay based on experience and qualifications
Biweekly and monthly bonus opportunities
If you are a motivated professional with dental experience who enjoys working with patients and being part of a collaborative team, we would love to hear from you.

Please submit your resume for consideration.

Pay: $21.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person