full-time 7 days ago
Dental Front Office Assistant
Bay Cosmetic Dentistry
Tampa, FL 33629
20 - 28/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Overview
Join our dental team as a Dental Front Desk Coordinator and play a key role in creating a welcoming patient experience while supporting the daily operations of our practice. This position offers the opportunity to coordinate appointments, assist patients with insurance and payment questions, and work closely with our clinical team. We value teamwork, professionalism, and opportunities for growth.
Duties
Greet patients warmly and manage check-in and check-out.
Answer phone calls, respond to patient inquiries, and schedule appointments.
Confirm appointments, manage cancellations, and help fill openings in the schedule.
Verify insurance eligibility, benefits, and coverage limitations before appointments.
Explain estimated patient costs, collect payments, and discuss available payment options.
Assist with submitting dental insurance claims, tracking outstanding claims, and following up on unpaid balances.
Maintain accurate patient records, including contact information, insurance details, and required forms.
Follow up with patients to schedule recommended treatment and overdue hygiene visits.
Coordinate with dentists, hygienists, and assistants to maintain efficient patient flow.
Protect patient information and follow office confidentiality policies and HIPAA requirements.
Experience
Previous dental front desk or dental administrative experience preferred.
Familiarity with dental terminology, scheduling, insurance verification, and billing.
Proficiency with dental practice management software such as Denticon, Dentrix, or Eaglesoft.
Strong customer service and communication skills, with the ability to explain financial information clearly.
Excellent organization, attention to detail, and the ability to prioritize tasks in a busy office.
Comfort handling payments, reviewing account balances, and following up on insurance claims.
A dependable, professional, and positive approach to working with patients and team members.
Join us to help patients feel comfortable, informed, and supported throughout their dental care. We offer a paid position with opportunities to develop your skills and grow within our practice.
Pay: $20.00 - $28.00 per hour
Benefits:
401(k)
Dental insurance
Paid time off
Work Location: In person
Join our dental team as a Dental Front Desk Coordinator and play a key role in creating a welcoming patient experience while supporting the daily operations of our practice. This position offers the opportunity to coordinate appointments, assist patients with insurance and payment questions, and work closely with our clinical team. We value teamwork, professionalism, and opportunities for growth.
Duties
Greet patients warmly and manage check-in and check-out.
Answer phone calls, respond to patient inquiries, and schedule appointments.
Confirm appointments, manage cancellations, and help fill openings in the schedule.
Verify insurance eligibility, benefits, and coverage limitations before appointments.
Explain estimated patient costs, collect payments, and discuss available payment options.
Assist with submitting dental insurance claims, tracking outstanding claims, and following up on unpaid balances.
Maintain accurate patient records, including contact information, insurance details, and required forms.
Follow up with patients to schedule recommended treatment and overdue hygiene visits.
Coordinate with dentists, hygienists, and assistants to maintain efficient patient flow.
Protect patient information and follow office confidentiality policies and HIPAA requirements.
Experience
Previous dental front desk or dental administrative experience preferred.
Familiarity with dental terminology, scheduling, insurance verification, and billing.
Proficiency with dental practice management software such as Denticon, Dentrix, or Eaglesoft.
Strong customer service and communication skills, with the ability to explain financial information clearly.
Excellent organization, attention to detail, and the ability to prioritize tasks in a busy office.
Comfort handling payments, reviewing account balances, and following up on insurance claims.
A dependable, professional, and positive approach to working with patients and team members.
Join us to help patients feel comfortable, informed, and supported throughout their dental care. We offer a paid position with opportunities to develop your skills and grow within our practice.
Pay: $20.00 - $28.00 per hour
Benefits:
401(k)
Dental insurance
Paid time off
Work Location: In person
Requirements
• Administrative experience
• Teamwork
• HIPAA
• Attention to detail
• Dentrix
• Teamwork
• HIPAA
• Attention to detail
• Dentrix
About Bay Cosmetic Dentistry
Bay Cosmetic Dentistry & Aesthetics is a trusted dental provider in Tampa, rooted in care and focused on delivering precise, comfortable care tailored to unique needs. They offer comprehensive dental care for patients of all ages, combining modern technology with personalized service to help achieve a healthy, confident smile.