full-time 1 month ago
Dental Front Office Associate
COMMUNITY HEALTH CARE INC
3700 New Jersey Avenue, Wildwood, NJ 08260
Up to 150,000/yr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
Description:
Reporting/Department Head
FLSA Status –
EEO Category –
Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.
Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.
MAJOR FUNCTION: To provide clerical support to CCHN’s providers and management personnel in a professional, efficient and cost-effective manner, with the ultimate goal to better serve our patients. Reports to Front Office Supervisor.
ESSENTIAL RESPONSIBILITES:
Provides safe environment of care
Reduces risk of nosocomial infections in patients, employees and visitors.
Interacts with patients, visitors, staff and outside agencies in professional manner
Contributes to Improving Organizational Performance Activities
Promotes positive working relationships among supervisor, staff, and other departments
Interacts with all other departments to achieve health center mission
Maintains strict confidentiality at all times as per Confidentiality Statement
Identifies problems and develops recommendation for resolution
Demonstrates ability to organize and prioritize tasks
Assumes personal responsibility for ongoing professional growth and development
Participates in department planning activities, as requested
Participates in health center committees, as assigned
Adheres to CCHN personnel policies
Maintains clear and orderly work area.
SPECIFIC JOB DUTIES:
Makes patient appointments: Courteously and professionally inquire information, accurately inputs and/or records information, and ensures all information CCHN requires for appointment is relayed, i.e., bring in prescriptions, insurance info Prepares patient record.
Takes transportation requests: Insures only qualified persons receive transport, relay transportation options, receives visitors and patients and answers courteously and professionally dental inquiries from individuals or organizations.
Registers patients: Recognizes each registration screen, verifies new addresses and phone number, Inputs accurate patient class and type, verifies insurance in advance, when possible, makes patients aware of any and all copays in advance of appointment and treatment.
Receives payments from all sources and makes change; completes patient receipts; prepares daily deposits: Accurately and error free.
Completes encounter forms, ability to: insure visit type coincides with diagnosis, accurately compute charges according to patient class and schedule follow-up appointments as indicated in EDR.
Processes release of medical/dental records form: Only as needed, understands medical records release policy and charges correct copays when releasing dental records
Opens and closes waiting room and office: Keep TV on appropriate channel, completes assigned tasks per procedure manual, records/relays messages to appropriate personnel, turns computers, deactivates alarm system, ensures site is aesthetically ready for patients, magazines, brochures tidy etc. Ensures site is operationally ready for patients and checks other office operations, i.e., copiers on, coffee pot plugged in etc.
Operates and maintains office business machines: Efficiently and correctly operates photocopier, efficiently and correctly operates fax machine, efficiently and correctly utilizes pagers, efficiently and correctly operates computer, and immediately reports service needed to appropriate persons.
Maintains bulletin board: Ensures information is current, and ensures bulletin board is attractive, neat, clean.
Answers all incoming calls. Ability to: Assess emergencies from routine dental visit calls (refer to Dental Emergency Policy), take complete and accurate messages for patients and providers (date, time, importance, follow up) and direct calls appropriately.
OTHER JOB DUTIES:
Navigates and understands EDR, EHR and Phreeshia
Collect any and all dental copays
Run the self-pay report daily
Run the kept appointment report daily
Prepare daily deposits
Coordinate and manage patient flow with the Team Leader
Manage provider’s schedules to ensure that daily productivity goals are met
Provide translation as needed if applicable
Properly schedule services for impaired patients i.e., hearing impaired for deaf patients
Proper disposal of documents (place in docuvault)
Strictly adhere to HIPPA
Send documents and papers that need to be scanned to scanning department
Complete batches from previous day
Sorts incoming and outgoing mail and route to correct people
Monitor waiting area for unattended patients
Answer telephone promptly (within 3 rings)
Maintain visitor log to ensure that all individuals sign in and out
CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to:
Comprehensive medical, dental, and vision insurance
Paid time off (vacation, sick leave, and holidays)
401(k) retirement plan with employer matching
Incentive program
Life and disability insurance
Continuing education and professional development opportunities
Flexible Spending Accounts (FSA)
Tuition reimbursement
Reimbursement for licensure and certifications
Reimbursement for CPR
Discounted services
Employee recognition programs
Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
Pension plan
Cancer insurance policies
Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
AAA membership (discounted rates)
BJ’s Wholesale Club membership (discounted rates)
Direct deposit
Childcare reimbursement program
Intersite travel reimbursement
The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.
EOE
Requirements:
QUALIFICATIONS:
High School graduate with emphasis in business
Dental/Medical Clerical Experience
CPR certified
Excellent communication skills
Ability to navigate electronic dental and medical record systems
Sitting for long periods of time.
The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.
Reporting/Department Head
FLSA Status –
EEO Category –
Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.
Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.
MAJOR FUNCTION: To provide clerical support to CCHN’s providers and management personnel in a professional, efficient and cost-effective manner, with the ultimate goal to better serve our patients. Reports to Front Office Supervisor.
ESSENTIAL RESPONSIBILITES:
Provides safe environment of care
Reduces risk of nosocomial infections in patients, employees and visitors.
Interacts with patients, visitors, staff and outside agencies in professional manner
Contributes to Improving Organizational Performance Activities
Promotes positive working relationships among supervisor, staff, and other departments
Interacts with all other departments to achieve health center mission
Maintains strict confidentiality at all times as per Confidentiality Statement
Identifies problems and develops recommendation for resolution
Demonstrates ability to organize and prioritize tasks
Assumes personal responsibility for ongoing professional growth and development
Participates in department planning activities, as requested
Participates in health center committees, as assigned
Adheres to CCHN personnel policies
Maintains clear and orderly work area.
SPECIFIC JOB DUTIES:
Makes patient appointments: Courteously and professionally inquire information, accurately inputs and/or records information, and ensures all information CCHN requires for appointment is relayed, i.e., bring in prescriptions, insurance info Prepares patient record.
Takes transportation requests: Insures only qualified persons receive transport, relay transportation options, receives visitors and patients and answers courteously and professionally dental inquiries from individuals or organizations.
Registers patients: Recognizes each registration screen, verifies new addresses and phone number, Inputs accurate patient class and type, verifies insurance in advance, when possible, makes patients aware of any and all copays in advance of appointment and treatment.
Receives payments from all sources and makes change; completes patient receipts; prepares daily deposits: Accurately and error free.
Completes encounter forms, ability to: insure visit type coincides with diagnosis, accurately compute charges according to patient class and schedule follow-up appointments as indicated in EDR.
Processes release of medical/dental records form: Only as needed, understands medical records release policy and charges correct copays when releasing dental records
Opens and closes waiting room and office: Keep TV on appropriate channel, completes assigned tasks per procedure manual, records/relays messages to appropriate personnel, turns computers, deactivates alarm system, ensures site is aesthetically ready for patients, magazines, brochures tidy etc. Ensures site is operationally ready for patients and checks other office operations, i.e., copiers on, coffee pot plugged in etc.
Operates and maintains office business machines: Efficiently and correctly operates photocopier, efficiently and correctly operates fax machine, efficiently and correctly utilizes pagers, efficiently and correctly operates computer, and immediately reports service needed to appropriate persons.
Maintains bulletin board: Ensures information is current, and ensures bulletin board is attractive, neat, clean.
Answers all incoming calls. Ability to: Assess emergencies from routine dental visit calls (refer to Dental Emergency Policy), take complete and accurate messages for patients and providers (date, time, importance, follow up) and direct calls appropriately.
OTHER JOB DUTIES:
Navigates and understands EDR, EHR and Phreeshia
Collect any and all dental copays
Run the self-pay report daily
Run the kept appointment report daily
Prepare daily deposits
Coordinate and manage patient flow with the Team Leader
Manage provider’s schedules to ensure that daily productivity goals are met
Provide translation as needed if applicable
Properly schedule services for impaired patients i.e., hearing impaired for deaf patients
Proper disposal of documents (place in docuvault)
Strictly adhere to HIPPA
Send documents and papers that need to be scanned to scanning department
Complete batches from previous day
Sorts incoming and outgoing mail and route to correct people
Monitor waiting area for unattended patients
Answer telephone promptly (within 3 rings)
Maintain visitor log to ensure that all individuals sign in and out
CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to:
Comprehensive medical, dental, and vision insurance
Paid time off (vacation, sick leave, and holidays)
401(k) retirement plan with employer matching
Incentive program
Life and disability insurance
Continuing education and professional development opportunities
Flexible Spending Accounts (FSA)
Tuition reimbursement
Reimbursement for licensure and certifications
Reimbursement for CPR
Discounted services
Employee recognition programs
Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
Pension plan
Cancer insurance policies
Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
AAA membership (discounted rates)
BJ’s Wholesale Club membership (discounted rates)
Direct deposit
Childcare reimbursement program
Intersite travel reimbursement
The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.
EOE
Requirements:
QUALIFICATIONS:
High School graduate with emphasis in business
Dental/Medical Clerical Experience
CPR certified
Excellent communication skills
Ability to navigate electronic dental and medical record systems
Sitting for long periods of time.
The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.
About COMMUNITY HEALTH CARE INC
Community Health Care, Inc. is a medical practice with 16 locations serving 80,000 patients in Medina, Stark, Summit, and Jefferson Counties in Northeastern Ohio. Their health care providers include board-certified Family Physicians, Nurse Practitioners, and Physical Therapists. Their mission is to provide patients with the highest quality of innovative, comprehensive health care and services in a compassionate, supportive, personal, convenient, and cost-effective manner.
Position Closed
This job is no longer accepting applications.