full-time 2 hours ago
Dental Front Office Coordinator
Southwest Dental Arts
1201 South Five Mile Road, Boise, ID 83709
From 20/hr
About the Practice
N/A Team Members
Open Dental Software
Office Tour & Photos
Job Description
Dental Office
Position Summary
Southwest Dental Arts is seeking an experienced, organized, and patient-focused Front Office Coordinator to oversee the daily operations of our front office. This role includes treatment coordination, insurance verification, scheduling, and general receptionist duties to ensure an exceptional patient experience and efficient practice operations.
Key Responsibilities
Answer phones, texts, and emails while scheduling and coordinating patient appointments.
Present treatment plans, explain insurance benefits, and discuss financial options.
Verify insurance eligibility, submit pre-authorizations, and communicate with insurance billers regarding outstanding claims.
Monitor and optimize the daily schedule to support production goals.
Maintain accurate patient records, insurance information, and office reports.
Oversee front office systems using Open Dental and patient communication platforms.
Identify opportunities to improve patient experience and office operations.
Qualifications
Minimum of 2 years of dental front office experience required.
Strong knowledge of dental insurance, treatment planning, and patient financial arrangements.
Clinical experience preferred, but not required.
Experience with Open Dental preferred.
The ability to communicate in Spanish is an added advantage.
Excellent communication, organization, and customer service skills.
Ability to multitask, prioritize responsibilities, and thrive in a fast-paced environment.
Professional, dependable, and committed to providing exceptional patient care.
Southwest Dental Arts is looking for a positive, proactive team member who enjoys building relationships with patients and supporting their team. If you value a positive work environment and providing exceptional patient experiences, please apply.
Pay will be determined based on job related skills, experience, and expertise.
Pay: From $20.00 per hour
Expected hours: 30.0 – 34.0 per week
Benefits:
Continuing education credits
Employee discount
Paid time off
Professional development assistance
Work Location: In person
Position Summary
Southwest Dental Arts is seeking an experienced, organized, and patient-focused Front Office Coordinator to oversee the daily operations of our front office. This role includes treatment coordination, insurance verification, scheduling, and general receptionist duties to ensure an exceptional patient experience and efficient practice operations.
Key Responsibilities
Answer phones, texts, and emails while scheduling and coordinating patient appointments.
Present treatment plans, explain insurance benefits, and discuss financial options.
Verify insurance eligibility, submit pre-authorizations, and communicate with insurance billers regarding outstanding claims.
Monitor and optimize the daily schedule to support production goals.
Maintain accurate patient records, insurance information, and office reports.
Oversee front office systems using Open Dental and patient communication platforms.
Identify opportunities to improve patient experience and office operations.
Qualifications
Minimum of 2 years of dental front office experience required.
Strong knowledge of dental insurance, treatment planning, and patient financial arrangements.
Clinical experience preferred, but not required.
Experience with Open Dental preferred.
The ability to communicate in Spanish is an added advantage.
Excellent communication, organization, and customer service skills.
Ability to multitask, prioritize responsibilities, and thrive in a fast-paced environment.
Professional, dependable, and committed to providing exceptional patient care.
Southwest Dental Arts is looking for a positive, proactive team member who enjoys building relationships with patients and supporting their team. If you value a positive work environment and providing exceptional patient experiences, please apply.
Pay will be determined based on job related skills, experience, and expertise.
Pay: From $20.00 per hour
Expected hours: 30.0 – 34.0 per week
Benefits:
Continuing education credits
Employee discount
Paid time off
Professional development assistance
Work Location: In person
Requirements
• Dental receptionist
• Customer communication
• Organizational skills
• Open Dental
• Customer communication
• Organizational skills
• Open Dental
About Southwest Dental Arts
Southwest Dental Arts is a Boise dental practice with more than a decade of providing personalized, esthetic-focused care. Led by Dr. Caroline Irons, the team emphasizes a friendly, uplifting patient experience, advanced technology, comfort, wellness, affordability, and efficient treatment. Services range from preventive and restorative dentistry to implants, same-day crowns, cosmetic smile enhancements, Invisalign, root canals, and emergency care.