Dental Front Office Coordinator

We are a patient-focused dental practice committed to providing an exceptional experience through outstanding care, professionalism, and attention to detail.

We are seeking an experienced Dental Front Office Coordinator who is polished, dependable, highly motivated, and genuinely enjoys working with people.

This role is ideal for someone who takes ownership, communicates confidently, works well with a team, and holds themselves to a high standard.

What You’ll Do
Create a warm, professional experience for every patient
Manage scheduling, confirmations, check-in/check-out, and follow-up
Answer phones and communicate professionally with patients
Present treatment plans and discuss fees and financial options confidently
Follow up with patients who have unscheduled or incomplete treatment
Coordinate closely with doctors and the clinical team
Maintain accurate patient records and front-office systems
Process payments and handle financial conversations with professionalism and discretion
Optimize the schedule and help maintain an efficient front office
Identify opportunities to improve the patient experience and practice systems
What We’re Looking For
Minimum 3 years of dental front office experience
Excellent communication and organizational skills
Professional, warm, and confident demeanor
Highly reliable and punctual
Strong work ethic and attention to detail
Comfortable discussing treatment and finances with patients
Proactive and able to work independently without constant direction
Team-oriented and willing to support others
Coachable and committed to continuous improvement
Positive, solutions-focused attitude
Our Culture
We value Integrity, Respect, Accountability, Compassion, Teamwork, Excellence, and Growth.

We believe every team member contributes to the patient experience and the success of the practice. We expect professionalism, accountability, and a genuine commitment to doing excellent work.

What We Offer
Competitive pay based on experience
Performance-based incentives
Medical insurance stipend
Paid time off
Collaborative, professional work environment
If You’re Ready for More Than a Job
If you are an experienced dental front office professional who takes pride in your work, values exceptional patient care, and wants to be part of a high-performing team, we would love to hear from you.

Experience: 3+ years dental front office required
Location: Concord, NC 28027
Work Location: In person
Pay: $22.00 - $28.00 per hour
Work Location: In person