Dental Front Office Coordinator (minimum 1 yr exp req)

Job Overview
Our Family owned private office in Frisco is seeking a highly organized and professional Dental Front Office Coordinator to join us. We are a hybrid practice focusing on Cosmetics and General Dentistry. The ideal candidate should be open to learning with a warm friendly personality and a team player. Experience with billing and presenting treatment plans to patients a plus. This role requires excellent communication skills, proficiency with dental software systems (open dental preferred) and a strong understanding of healthcare documentation and insurance processes. Bilingual abilities and prior dental office experience are preferred to ensure seamless patient service and efficient clinic management.

Responsibilities
Greet patients warmly and provide exceptional front desk customer service.

Schedule, confirm, and reschedule patient appointments using Open Dental.

Verify insurance coverage and perform insurance verification processes. Present treatment plans to patients.

Collect payments, process billing, and manage accounts receivable including collections
Maintain accurate patient records in compliance with HIPAA regulations and health information management standards
Assist with intake procedures, including patient registration and data entry
Manage multi-line phone systems with professional phone etiquette and handle inquiries efficiently
Perform administrative tasks such as filing, data entry (including 10 key typing), and document review
Support office management duties including maintaining medical records, filing insurance claims, and coordinating clinic operations
Ensure compliance with HIPAA regulations and maintain confidentiality of patient information
Qualifications
Minimum 1 yr experience in a dental or medical office setting is highly preferred
Proficiency with dental practice management software such as Open Dental preferred
Knowledge of dental terminology
Strong computer skills including Microsoft Office Suite (Word, Excel) and health information management systems
Excellent communication skills with professional phone etiquette; bilingual abilities are a plus
Ability to handle sensitive information discreetly in accordance with HIPAA standards
Strong organizational skills with attention to detail in documentation review and data entry
Previous minimum 1 yr experience managing front desk operations in a healthcare environment is preferred
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
Employee discount
Health insurance
Paid time off
Experience:
Dental receptionist: 1 year (Required)
Work Location: In person