Dental Front Office Coordinator / Receptionist

Love staying busy? Enjoy making people's day better? We'd love to meet you!

Our Auburn office is thriving, and we're looking for an upbeat, organized Front Office Coordinator/Receptionist to join our team. You'll be the first smile patients see and the friendly voice they hear on the phone. Behind the scenes, you'll handle the details that keep patients' care on track and our day running smoothly.

You won't be doing it alone. You'll be working with a seasoned, supportive team that has each other's backs. We help each other out, share the load and celebrate wins together. You'll have experienced teammates to learn from and lean on from day one.

We bring quality dental care to the people in our community who need it most. That makes this more than a job. Your work helps people get care they might not otherwise get.

You'll Thrive Here If You:
Are a natural multi-tasker who enjoys a lively, active day
Stay calm, organized and positive
Think on your feet and take pride in getting things done
Truly care about people and treat every patient with warmth and respect
Communicate clearly and confidently, in person and on the phone
Enjoy being part of a close-knit team
Strongly Preferred (But We're Happy to Train the Right Person!):
At least 1 year of experience in a dental or medical front office
Experience with dental insurance verification and pre-authorizations
What You'll Do:
Check patients in and out with a warm, professional touch
Schedule, confirm and reschedule appointments
Verify insurance eligibility and benefits before visits
Submit and follow up on pre-authorizations
Explain co-pays and patient balances clearly, and collect payments
Help patients complete forms and keep records accurate and up to date
Prepare charts and daily schedules for the clinical team
Answer phones with a smile you can hear
Keep the waiting area clean and welcoming
Handle general office tasks as needed
What's In It for You:
$18.00 – $22.00 per hour, based on experience
Paid time off and paid sick time
Professional development assistance
A supportive, experienced team that's invested in your success
Room to grow: we're a fast-growing company, and strong performers can move up quickly
Weekends off! Monday–Friday, 8:00 a.m. – 5:00 p.m.

Who We Are:
Our mission is to make healthcare equal for everyone by bringing quality clinical care to communities in need. We're a team of dedicated doers, and we reward performance, integrity and accountability. We treat each other and our patients with respect, empathy and humanity.

Ready to join a team that has your back? Apply today!

Job Type: Full-time | Schedule: 8-hour shift, Monday to Friday | Work Location: In person, Auburn, NY
Pay: $18.00 - $22.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
On-the-job training
Paid sick time
Paid time off
Professional development assistance
Work Location: In person