Dental Front Office Coordinator/Receptionist

Why Park Creek Dental Care?

At Park Creek Dental Care, we believe that exceptional lifetime care for our patients begins with hiring and developing team members who support both the business and clinical needs of our practice while fostering a strong team-building culture.

The successful candidate will be hard-working and motivated, bringing a passion for helping our team deliver outstanding patient care to the communities we serve.

Work days are Tuesday -Saturday.

Tuesdays 8-2pm
Wednesday-Friday 7:40am-5pm &
Saturdays 7:40am-2pm
Off Sundays and Mondays
More about the role
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office messages and email, communicating with patients and insurance companies
Verification of insurance and data entry to the practice management software
Utilize Curve practice management software for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
Partner with the providers and team to implement Park Creek systems to optimize office potential
Help with sterilization, disinfecting rooms, or help dental assistants or doctor as needed, flexible to be cross-trained
Being on time and attendance is very important
Understanding how to verify and look up insurance benefits, entering them into the practice management software, being able to calculate patients responsibility for treatments.

Present treatment plans
Ability to read and understand EOBs, account receivable, follow up on patients balances and collection of payment.

Minimum Qualifications
Experience working in a fast-paced and customer-centric environment, can multi task
Excellent communication and organizational skills
Computer literacy
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience
answering calls, scheduling, verify insurances, treatment plan presentation, understanding insurance coverage table, downgrades, frequencies, and preparing treatment plan cost estimate, check in and check out, present personalized care plan
Physical Requirements:
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
Please email resume, or apply online. Do not disturb our operation by calling the office or stopping by.

At Park Creek, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Application Question(s):
Are you able to work Tuesday 9-3pm, Wednesday-Saturday? Wed-Fri 7:40-5:00 & Sat 7:40-2:00?

Experience:
Dental receptionist: 2 years (Required)
Ability to Relocate:
Woodstock, GA 30188: Relocate before starting work (Required)
Work Location: In person