Dental Front Office Coordinator

Job Overview
We are seeking a dynamic and detail-oriented Dental Front Office Coordinator to join our vibrant dental practice. In this pivotal role, you will be the welcoming face of our clinic, ensuring smooth daily operations and delivering exceptional patient service. Your energetic approach and organizational skills will help create a positive experience for every patient while efficiently managing administrative tasks. This position offers an exciting opportunity to be part of a team committed to providing outstanding dental care and fostering a friendly, professional environment.

Responsibilities
Greet patients warmly, verify insurance coverage, and confirm appointment details with enthusiasm and professionalism
Manage patient check-in and check-out processes using dental practice management Dentrix
Schedule appointments accurately, coordinate with clinical staff, and handle appointment rescheduling as needed
Verify insurance benefits, process claims, and follow up on outstanding payments using Trojan and Dentrix
Maintain accurate medical and dental records in compliance with HIPAA regulations and ensure proper documentation review
Answer multi-line phone systems promptly with excellent phone etiquette, providing clear information and routing calls appropriately
Support medical billing by understanding Dental PPO and Dentical requirements for accurate claim submission
Assist with office management tasks such as filing, faxing, data entry, and managing Dentrix and Weave
Facilitate intake procedures for new patients, including collecting medical history forms and updating patient information in the system
Ensure the front desk area remains organized, clean, and welcoming to foster a positive patient experience
Requirements
Proven experience in a dental office environment, preferably as a dental receptionist or front desk coordinator
Strong knowledge of dental terminology, dental billing, and insurance verification processes
Familiarity with Dentrix
Excellent communication skills with the ability to provide exceptional customer service in a bilingual capacity is highly desirable
Bilingual in Spanish is preferable.

Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
Knowledge of HIPAA regulations to ensure patient confidentiality and data security
Strong phone etiquette
Demonstrated ability to work collaboratively within a team while providing outstanding patient service
Prior familiarity with dental office management software like Dentrix is ideal
Join us to be part of a dedicated dental team that values professionalism, efficiency, and compassionate care. This role offers an engaging environment where your organizational talents will make a meaningful difference in patients’ lives every day!

Pay: $24.00 - $31.00 per hour
Benefits:
401(k) matching
Work Location: In person