Dental Front Office & Practice Operations Coordinator

Dental Front Office & Practice Operations Coordinator
Tooth & Co Pediatric Dentistry is seeking a highly capable, personable, and organized Dental Front Office & Practice Operations Coordinator.

This is not simply a receptionist position. The person in this role will manage important front-office, patient, financial, and administrative functions and, for the right candidate, grow into broader practice-management responsibility.

What You’ll Do
Greet patients and families and manage check-in/check-out
Answer phones and respond to email and other patient communications
Schedule appointments, manage recalls, fill openings, and conduct outreach
Present treatment plans and explain estimated patient financial responsibility
Verify dental benefits and accurately enter benefit information into the practice-management system
Explain employer-sponsored dental benefit plans, including deductibles, annual maximums, limitations, and exclusions
Collect patient portions and process payments
Work with insurance claims and related claims-management systems
Maintain accurate patient, scheduling, and account information
Open and prepare the front office for the day
Keep reception and common areas organized, clean, and professionally presented
Help improve workflow, patient experience, and front-office efficiency
Who We Are Looking For
Candidates should have either:
At least 1 year of successful experience in a dental practice, or
A college degree or comparable academic/professional background demonstrating strong communication, learning ability, organization, and problem-solving skills
The successful candidate will be:
Articulate and professional in both spoken and written English
Warm, approachable, confident, and comfortable speaking with patients and parents
Comfortable discussing treatment, insurance, and money
Highly organized and detail-oriented
Strong with computers, software, email, and information management
Able to learn new systems quickly
Dependable, punctual, and consistent
Comfortable taking initiative and following through
Able to accept feedback and continuously improve
Interested in becoming an important long-term member of a small professional team
Growth Opportunity
We are looking for someone who wants to grow with the practice for 3 years or longer.

For the right individual, this role can expand into broader responsibility for:
Front-office systems and workflow
Team coordination and training
Practice operations
Technology implementation and integration
Process improvement
Practice management
Our goal is to find someone who can first master the front office, then help make the practice more efficient, reduce the operational burden on the doctor and owners, and contribute to stronger patient experience, revenue, reputation, and team satisfaction.

About Tooth & Co
We are a small, advanced-tech, pediatric dental practice focused on providing both excellent dental care and an exceptional experience for our patients and families.

Our motto is Nurturing Young Smiles, and our core values are:
Excellence Integrity Accountability Perseverance Joy Teamwork
Compensation & Benefits
Competitive pay based on experience and ability
401(k)
401(k) matching
Profit sharing
Paid time off
Paid holidays
Bonuses
Professional development opportunities
Applying
Please submit an updated resume and cover letter.

Because strong written communication, organization, and attention to detail are important in this role, we consider the quality, spelling, grammar, and formatting of your resume and application to be part of our evaluation.

Pay: From $50,000.00 per year
Benefits:
401(k)
401(k) matching
Paid time off
Work Location: In person