Dental Front Office / Receptionist

Company Overview
Orangewood Family Dental is a comprehensive dental practice dedicated to providing the safest and most efficient dental care to our patients. Our team offers a wide range of services, including preventative, cosmetic dentistry, dentures, partials, and implants, to help patients achieve healthy and radiant smiles. We are committed to creating a welcoming environment where patients of all ages feel comfortable and cared for.

Job Overview
We are seeking a professional and detail-oriented Dental Front Office / Receptionist to join our friendly team. Room for advancement to Office Management possible. The ideal candidate will possess excellent customer service skills, strong administrative capabilities, and experience working in a dental office setting. This role involves managing patient interactions, scheduling appointments, handling billing processes, and maintaining accurate dental records to ensure smooth daily operations. Dentrix experience.

Responsibilities
Skills
Patient Experience
Greet patients warmly and professionally in person and by phone
Check patients in and out efficiently
Answer phone calls, respond to inquiries, and schedule appointments
Confirm appointments and manage recall systems
Handle patient concerns with professionalism and empathy
Scheduling & Office Flow
Maintain an organized and efficient appointment schedule
Coordinate treatment appointments and follow-ups
Manage same-day changes, cancellations, and emergencies
Insurance & Financial Duties
Verify dental insurance eligibility and benefits
Do daily route slips
Collect co-pays, deductibles, and outstanding balances
Explain treatment plans, financial arrangements, and payment options
Post payments and maintain accurate patient accounts
Administrative Tasks
Maintain accurate patient records and documentation
Ensure HIPAA compliance and patient confidentiality
Scan, upload, and organize digital files
Communicate with clinical staff regarding patient care and scheduling needs
Office Support
Support the dentist and clinical team as needed
Maintain a clean, professional front office environment
Assist with reports, correspondence, and general office duties
Join our team to deliver exceptional patient care through efficient front desk management while fostering a welcoming environment for all visitors!

Pay: $21.00 - $25.00 per hour
Benefits:
Dental insurance
Disability insurance
Paid sick time
Paid time off
Pet insurance
Vision insurance
Experience:
dental front office : 1 year (Required)
Work Location: In person