full-time 11 hours ago
Dental Front Office Receptionist / Coordinator
Kuo Dentistry
Oakland, CA 94607
28 - 36/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
We are an established family oriented dental practice in Oakland Chinatown seeking an experienced, friendly, and dependable front office receptionist / coordinator to join our team.
We have a loyal patient base and pride ourselves on providing personalized, high-quality dental care in a welcoming environment.
We are looking for someone who enjoys building relationships with patients, is highly organized, and can confidently manage daily front-office operations.
Responsibilities
Manage daily front-office operations and patient scheduling.
Answer phone calls and assist patients in English and Cantonese / Mandarin.
Greet patients and provide excellent customer service.
Coordinate appointments and maintain an efficient schedule.
Explain treatment estimates and financial arrangements.
Process patient payments and assist with billing and accounts receivable.
Maintain accurate patient records using Dentrix.
Coordinate with the clinical team to ensure smooth daily operations.
Help improve office efficiency and administrative workflows.
Qualifications
Previous dental front-office experience required.
Bilingual English/Chinese (Cantonese / Mandarin) required. Must be able to communicate comfortably and effectively with patients in both languages.
Dentrix experience strongly preferred.
Strong organizational, communication, and multitasking skills.
Ability to work independently and take initiative.
Back office experience a plus
Experience with dental billing, collections, and treatment coordination preferred.
Compensation & Benefits
Pay: $28 –$36 per hour, depending on experience and qualifications.
Schedule: Approximately 3–5 days per week, to be discussed.
Competitive compensation with benefits to be discussed during the interview process.
Pay: $28.00 - $36.00 per hour
Expected hours: 24.0 – 40.0 per week
Work Location: In person
We have a loyal patient base and pride ourselves on providing personalized, high-quality dental care in a welcoming environment.
We are looking for someone who enjoys building relationships with patients, is highly organized, and can confidently manage daily front-office operations.
Responsibilities
Manage daily front-office operations and patient scheduling.
Answer phone calls and assist patients in English and Cantonese / Mandarin.
Greet patients and provide excellent customer service.
Coordinate appointments and maintain an efficient schedule.
Explain treatment estimates and financial arrangements.
Process patient payments and assist with billing and accounts receivable.
Maintain accurate patient records using Dentrix.
Coordinate with the clinical team to ensure smooth daily operations.
Help improve office efficiency and administrative workflows.
Qualifications
Previous dental front-office experience required.
Bilingual English/Chinese (Cantonese / Mandarin) required. Must be able to communicate comfortably and effectively with patients in both languages.
Dentrix experience strongly preferred.
Strong organizational, communication, and multitasking skills.
Ability to work independently and take initiative.
Back office experience a plus
Experience with dental billing, collections, and treatment coordination preferred.
Compensation & Benefits
Pay: $28 –$36 per hour, depending on experience and qualifications.
Schedule: Approximately 3–5 days per week, to be discussed.
Competitive compensation with benefits to be discussed during the interview process.
Pay: $28.00 - $36.00 per hour
Expected hours: 24.0 – 40.0 per week
Work Location: In person
Requirements
• English
• Mandarin
• Cantonese
• Office management
• Dentrix
• Mandarin
• Cantonese
• Office management
• Dentrix
About Kuo Dentistry
Elisa Kuo DDS is a full-service family dental practice in Oakland, California, focused on general, restorative, and cosmetic care. Dr. Elisa Kuo and her team use conservative, personalized, state-of-the-art procedures to restore and enhance natural smiles in a welcoming, comfortable environment. The practice provides services ranging from preventive exams and digital X-rays to CEREC crowns, implant restorations, root canal therapy, periodontics, oral surgery, and emergency care.