Dental Front Office Receptionist/Insurance Coordinator

Overview
Join our dynamic dental practice as a Dental Front Office Receptionist and Insurance Coordinator! In this vital role, you will be the welcoming face of our clinic, ensuring smooth patient flow, accurate insurance processing, and exceptional administrative support. Your energy and organizational skills will help create a positive experience for every patient while maintaining efficient office operations. This position offers an engaging environment where your attention to detail and customer service expertise will make a meaningful difference in patient care.

Responsibilities
Greet patients warmly upon arrival, providing excellent front desk customer service and ensuring a positive first impression
Schedule appointments efficiently using dental practice management software, coordinating with clinical staff to optimize daily workflow
Verify patient insurance coverage, explain benefits, and assist with insurance submissions and claims processing using systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
Review and update medical records and documentation in Electronic Health Record (EHR) systems while maintaining strict adherence to HIPAA confidentiality policies
Collect payments, process medical billing, and perform medical collections to ensure timely revenue cycle management
Manage phone communication with professionalism, answering inquiries about appointments, insurance, or billing with clarity and courtesy
Maintain organized filing of medical records, insurance documents, and clinic paperwork while ensuring compliance with health information management standards
Qualifications
Previous dental office experience with strong knowledge of front desk operations and patient service principles. OPEN TO TRAIN FOR A FAST LEARNER AND SOMEONE WITH EXCEPTIONAL WORK ETHIC.

Familiarity with EMR/EHR systems,experience with electronic health records management is preferred
Knowledge of health insurance processes including HIPAA regulations
Excellent computer skills with proficiency in Microsoft Office Suite and typing accuracy for data entry tasks (including 10-key typing)
Strong organizational skills for documentation review, filing, and managing medical records efficiently
Exceptional communication skills for phone etiquette and customer service excellence in a fast-paced environment
Clinic experience in dental or healthcare settings is preferred; familiarity with clinical confidentiality policies is essential
Join us to be part of a dedicated team committed to delivering outstanding patient care through efficient office management. Your expertise will support our mission to provide compassionate dental services while fostering a welcoming atmosphere for all patients.

Pay: $23.00 - $32.00 per hour
Benefits:
Childcare
Dental insurance
Employee discount
Flexible schedule
Health insurance
Opportunities for advancement
Paid sick time
Paid time off
Retirement plan
Vision insurance
Work Location: In person