Dental Front Office Weekends

**Job Overview:** We are seeking a dedicated and customer-focused Front Desk Agent to join our Dental team. The successful candidate will be responsible for providing exceptional patient service, managing medical records, and ensuring a smooth and efficient front office experience. This role is ideal for individuals with a background in medical reception or dental reception, who are proficient in medical billing and scheduling. **Responsibilities:** - Greet patients and visitors in a professional and friendly manner, providing a positive and welcoming atmosphere for our medical facility. - Manage patient registration, including collecting demographic and insurance information. - Utilize our medical records system to update patient information, retrieve medical history, and prepare for appointments. - Coordinate with medical staff to schedule patient appointments and procedures. - Process patient payments and manage outstanding accounts, ensuring accurate and timely billing. - Review patient documentation to ensure accuracy and completeness. - Operate our phone systems, answering calls and directing them to the appropriate staff members. - Maintain a clean and organized front desk area, ensuring compliance with HIPAA regulations. - Provide exceptional patient service, addressing any concerns or questions patients may have. **Experience:** - Previous experience as a medical receptionist or dental receptionist is essential for this role. - Experience with medical billing, scheduling, and records management is highly desirable. - Familiarity with Epic or similar electronic health record (EHR) systems is preferred. - Strong communication and customer service skills are necessary for this role. - Ability to work in a fast-paced environment and maintain a high level of accuracy and attention to detail is required. **Skills:** - Dental receptionist experience - Medical collection - Patient service - Dental billing - Medical scheduling - Medical records - Documentation review - Dental receptionist experience - Phone systems.

Job Types: Full-time, Part-time
Pay: $16.00 - $22.00 per hour
Ability to Commute:
Cincinnati, OH 45239 (Required)
Work Location: In person