Dental Hygiene Treatment Coordinator

Job Overview
We are seeking an enthusiastic and detail-oriented Dental Treatment - Hygiene Coordinator to join our welcoming dental team. In this pivotal role, you will serve as the primary point of contact for patients, guiding them through their dental treatment plans with enthusiasm and professionalism. Your expertise will ensure smooth communication between patients, dental providers, and insurance companies, fostering a positive experience from initial consultation to post-treatment follow-up. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient care, this is the perfect opportunity to make a meaningful impact in oral health.

Duties
Welcome patients warmly and efficiently manage appointment scheduling using EAGLESOFT patient management software and Electronic Health Records (EHR) systems
Explain treatment options clearly, addressing patient questions with confidence and compassion
Verify insurance coverage, process claims, and communicate benefits to patients in accordance with health regulation policies
Coordinate treatment plans with dental providers, ensuring all necessary documentation is accurate and complete
Maintain patient confidentiality rigorously while managing sensitive health information electronically and in paper records
Follow up with patients regarding outstanding balances, payment plans, and appointment reminders via phone or email
Assist with administrative tasks such as typing reports, updating patient records, and managing correspondence to support seamless office operations
Experience
Proven 1-3 years of minimum experience in a dental office environment, ideally as a Treatment Coordinator, Hygiene Coordinator or similar role
Strong knowledge of health insurance policies, billing procedures, and dental administrative support processes
Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with patient management software or Eaglesoft dental software system
Excellent customer service skills with the ability to communicate effectively both over the phone and in person
Understanding of dental terminology relevant to dental care and electronic health records management
Prior experience handling phone communication for appointment scheduling and client inquiries
Demonstrated ability to maintain confidentiality while managing sensitive patient information accurately
Join us to be part of a happy team committed to enhancing patient experiences through professionalism, compassion, and efficiency. This paid position offers an exciting opportunity to grow your career in dental healthcare while making a positive difference in people's lives.

Pay: $16.00 - $21.00 per hour
Benefits:
401(k) matching
Employee discount
Health insurance
Retirement plan
Vision insurance
Work Location: In person