Dental Insurance Coordinator

Are you ready to join a great team, work with great patients and make a difference?

Our incredible team with Village Family Dental is looking for you! We value each team member as a unique individual and combine their strengths with our experience to create a strong and cohesive workplace. While we work hard, we also have fun, which makes all the difference when choosing to join a company. A great attitude, a strong work ethic, and a desire to provide the very best in patient care are our top priorities.

We have immediate openings for a Full-time In-Office Dental Insurance Coordinator in the Fayetteville, NC area.

Job Duties:
Operates multi-line phones for patient assistance with insurance.

Inputs complete breakdown of dental benefits with history obtained from carrier.

Confirms procedures that require prior approval have been approved prior to appointment.

Processes and sends electronic and paper claims and preauthorizations with required documentation.

Assists team members and patients with treatment plans and insurance inquiries.

Locate, interpret, and apply dental explanation of benefits to include denials and adjustments.

Utilizes reports to track and follow up on past due, unsubmitted, unpaid and denied claims.

Researches accounts for insurance overpayments, adjustments, or other insurance needs
Processes insurance payments/checks received in office according to current policies.

Applying and balancing of insurance funds received (If applicable)
Performs cross-trained duties to help in other departments.

Opens/closes/cleans the office as required by office
Multi-tasks all duties above efficiently and in organized manner in fast-paced, team-oriented environment.

Skills Needed:
High school Diploma
Previous Dental Insurance Experience STRONGLY PREFERRED
Previous Dental Office experience preferred
Working knowledge of dental terminology and dental software
Strong work ethic, great attitude, and desire to provide the best customer service.

Benefits may Include:
Health insurance
Dental insurance
Vision insurance
Paid time off
401k
Village Family Dental are committed to being an Equal Opportunity Employer and prohibiting any form of discrimination or harassment. All applicants are considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, genetics, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Application Question(s):
What are your salary expectations?

Experience:
Dental office: 1 year (Required)
Dental Insurance verification: 1 year (Required)
Ability to Commute:
Fayetteville, NC 28304 (Required)
Work Location: In person