full-time 28 days ago
Dental Insurance Coordinator
Jefferson Dental Care
3809 Jefferson Highway, New Orleans, LA 70121
19 - 23/hr
About the Practice
N/A Team Members
Eaglesoft Software
Office Tour & Photos
Job Description
Our growing New Orleans dental practice is seeking an experienced, confident, and highly organized Dental Insurance and Treatment Coordinator. This is a key patient-facing position responsible for helping patients understand their recommended care, maximize their insurance benefits, and confidently move forward with treatment. The ideal candidate will have at least five years of experience presenting dental treatment and completing detailed insurance verification in a busy dental practice. You must be comfortable discussing treatment plans, financial arrangements, insurance limitations, and patient concerns with accuracy, and confidence. This is not an entry-level position.
Primary Responsibilities:
Ability to perform complete insurance benefit verification before patient appointments.
Confirm eligibility, effective dates, waiting periods, deductibles, annual maximums, frequencies, downgrades, and plan-specific requirements.
Obtain benefit information through insurance portals and direct communication with carriers.
Enter accurate benefit details and documentation into Eagle Soft software.
Prepare reliable patient estimates.
Collect deposits, patient portions and make financial arragements.
Help the front-office and clinical teams maintain a smooth, organized schedule.
Advanced understanding of dental terminology, procedures, CDT codes, insurance benefits, and common coverage limitations.
Review remaining annual benefits and help patients understand how to use them appropriately.
Explain recommended procedures, treatment sequencing, fees, estimated insurance benefits, and patient responsibilities.
Follow up consistently on unscheduled and incomplete treatment.
Coordinate with dentists, hygienists, clinical team members, and scheduling staff to create an excellent patient experience.
Required Qualifications
At least five years of recent dental-office experience that includes both treatment presentation and dental insurance verification. Experience calculating patient estimates and explaining insurance and financial responsibility accurately. Strong attention to detail and the ability to manage multiple priorities without losing accuracy. Treat every patient with warmth, respect, patience, and professionalism.
Pay: $19.00 - $23.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
Paid time off
Experience:
Dental insurance verification: 5 years (Required)
Work Location: In person
Primary Responsibilities:
Ability to perform complete insurance benefit verification before patient appointments.
Confirm eligibility, effective dates, waiting periods, deductibles, annual maximums, frequencies, downgrades, and plan-specific requirements.
Obtain benefit information through insurance portals and direct communication with carriers.
Enter accurate benefit details and documentation into Eagle Soft software.
Prepare reliable patient estimates.
Collect deposits, patient portions and make financial arragements.
Help the front-office and clinical teams maintain a smooth, organized schedule.
Advanced understanding of dental terminology, procedures, CDT codes, insurance benefits, and common coverage limitations.
Review remaining annual benefits and help patients understand how to use them appropriately.
Explain recommended procedures, treatment sequencing, fees, estimated insurance benefits, and patient responsibilities.
Follow up consistently on unscheduled and incomplete treatment.
Coordinate with dentists, hygienists, clinical team members, and scheduling staff to create an excellent patient experience.
Required Qualifications
At least five years of recent dental-office experience that includes both treatment presentation and dental insurance verification. Experience calculating patient estimates and explaining insurance and financial responsibility accurately. Strong attention to detail and the ability to manage multiple priorities without losing accuracy. Treat every patient with warmth, respect, patience, and professionalism.
Pay: $19.00 - $23.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
Paid time off
Experience:
Dental insurance verification: 5 years (Required)
Work Location: In person
Requirements
• Dental terminology
• Data entry
• Care coordination
• Insurance provider collaboration
• Dental care patient counseling
• Deposits
• Patient education
• Cost estimate preparation
• Dental Procedures and Nomenclature (CDT)
• Eaglesoft
• Data entry
• Care coordination
• Insurance provider collaboration
• Dental care patient counseling
• Deposits
• Patient education
• Cost estimate preparation
• Dental Procedures and Nomenclature (CDT)
• Eaglesoft
About Jefferson Dental Care
Jefferson Dental Care is dedicated to providing gentle care in a comfortable environment for the whole family. Dr. Charles Jouandot and his staff take the time to educate patients on their oral health options, ensuring optimum care and beautiful smiles. With convenient appointment times, acceptance of most dental insurances, and a commitment to affordability, Jefferson Dental Care is a trusted choice for quality dentistry.