Dental Insurance Coordinator/Front Desk

Dental Insurance Coordinator/Front Desk Specialist Overview
Join our dynamic dental practice as a Dental Insurance Coordinator/Front Desk Specialist, where your energetic and detail-oriented approach will be essential in delivering exceptional patient experiences. In this pivotal role, you will serve as the first point of contact for patients, managing insurance processes, scheduling appointments, and ensuring smooth front desk operations. Your expertise in medical billing, coding, and insurance verification will help optimize practice revenue while maintaining a welcoming environment. If you thrive in a fast-paced setting and are passionate about healthcare administration, this is the opportunity for you to make a meaningful impact every day!

Dental Insurance Coordinator/Front Desk Specialist Duties
Greet patients warmly and efficiently manage the check-in and check-out process at the front desk
Verify patient insurance coverage using insurance portals, Availity or phone call
Obtain and process insurance authorizations and pre-authorizations to facilitate treatment approval
Review and update patient dental records
Assist patients with billing inquiries, including explaining coverage details and collecting payments or co-pays
Collaborate with the dental team to ensure proper documentation of procedures using medical coding standards
Manage medical collections by following up on unpaid balances and coordinating with insurance companies to resolve claim issues
Maintain organized records of dental , coding documentation, and insurance correspondence to ensure compliance and audit readiness
Dental Insurance Coordinator/Front Desk Specialist Experience
Prior experience in a medical or dental office setting is highly preferred, especially with front desk responsibilities
Strong knowledge of dental terminology, dental records management, and billing procedures
Proficiency in Open Dental systems and familiarity with insurance verification processes
Experience with dental insurance specifics
Ability to accurately perform medical coding for billing purposes using established standards
Excellent communication skills to interact effectively with patients, insurance providers, and team members
Detail-oriented mindset with strong organizational skills to handle multiple tasks efficiently
Join us to be part of a vibrant team dedicated to providing outstanding dental care while streamlining administrative processes. Your enthusiasm and expertise will help create a positive experience for every patient who walks through our doors!

Pay: $24.00 - $29.00 per hour
Application Question(s):
Are you proficient in Open Dental?

Have you used Dental Intelligence?

Do you know how to manage AR?

Work Location: In person