full-time 14 days ago
Dental Insurance Coordinator/ Front office receptionist
Pari Dental
Aurora, CO 80016
20 - 28/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a dynamic and detail-oriented Dental Insurance Coordinator/Front Office Receptionist to join our vibrant dental practice. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming experience while expertly managing insurance processes and administrative duties. Your energetic approach will help streamline patient flow, handle insurance claims efficiently, and support the overall operational success of our clinic. This position offers an exciting opportunity to combine exceptional customer service with comprehensive medical and dental administrative support, contributing to a positive patient experience and smooth office operations.
Responsibilities
Greet patients warmly upon arrival, providing excellent customer service and guiding them through the check-in process.
Verify patient insurance coverage, including dental and medical plans, ensuring accurate data entry into electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks.
Manage dental insurance claims processing, including billing, coding (CPT, ICD-9, ICD-10), and follow-up on unpaid or denied claims to maximize reimbursements.
Review patient documentation for accuracy and completeness in compliance with HIPAA regulations and clinical confidentiality policies.
Maintain up-to-date knowledge of health insurance policies, Medicare guidelines, and dental insurance procedures to assist patients effectively.
Schedule appointments using dental office management software while coordinating with clinical staff for smooth patient flow.
Handle phone communication professionally, answering inquiries about insurance coverage, appointment scheduling, and general clinic information with clarity and courtesy.
Support medical billing processes by verifying benefits, submitting claims electronically via EMR/EHR systems like Athenahealth or Meditech, and tracking payment statuses.
Assist in maintaining accurate medical records and electronic health records (EHR) management to ensure seamless documentation review and compliance.
Perform clerical tasks such as filing, data entry (including 10 key typing), and organizing patient files to uphold efficient office operations.
Qualifications
Proven experience in a dental clinic or medical office environment with strong knowledge of health insurance procedures and billing practices.
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms.
Solid understanding of medical coding (CPT, ICD-9/10), medical billing processes, and documentation review protocols.
Excellent computer skills including proficiency in Microsoft Office applications for administrative support tasks.
Strong knowledge of HIPAA regulations and clinical confidentiality policies to ensure patient privacy is maintained at all times.
Exceptional customer service skills with the ability to communicate clearly via phone and in person while demonstrating professionalism and empathy.
Bilingual abilities are highly desirable to serve diverse patient populations effectively.
Clinic experience in a healthcare setting is preferred; familiarity with dental office procedures is a plus.
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
Join our team where your enthusiasm for healthcare administration will make a meaningful difference! We are committed to fostering a supportive environment that values your skills while offering opportunities for growth within the dental practice industry.
Pay: $20.00 - $28.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
Dental insurance
Health insurance
Work Location: In person
We are seeking a dynamic and detail-oriented Dental Insurance Coordinator/Front Office Receptionist to join our vibrant dental practice. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming experience while expertly managing insurance processes and administrative duties. Your energetic approach will help streamline patient flow, handle insurance claims efficiently, and support the overall operational success of our clinic. This position offers an exciting opportunity to combine exceptional customer service with comprehensive medical and dental administrative support, contributing to a positive patient experience and smooth office operations.
Responsibilities
Greet patients warmly upon arrival, providing excellent customer service and guiding them through the check-in process.
Verify patient insurance coverage, including dental and medical plans, ensuring accurate data entry into electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks.
Manage dental insurance claims processing, including billing, coding (CPT, ICD-9, ICD-10), and follow-up on unpaid or denied claims to maximize reimbursements.
Review patient documentation for accuracy and completeness in compliance with HIPAA regulations and clinical confidentiality policies.
Maintain up-to-date knowledge of health insurance policies, Medicare guidelines, and dental insurance procedures to assist patients effectively.
Schedule appointments using dental office management software while coordinating with clinical staff for smooth patient flow.
Handle phone communication professionally, answering inquiries about insurance coverage, appointment scheduling, and general clinic information with clarity and courtesy.
Support medical billing processes by verifying benefits, submitting claims electronically via EMR/EHR systems like Athenahealth or Meditech, and tracking payment statuses.
Assist in maintaining accurate medical records and electronic health records (EHR) management to ensure seamless documentation review and compliance.
Perform clerical tasks such as filing, data entry (including 10 key typing), and organizing patient files to uphold efficient office operations.
Qualifications
Proven experience in a dental clinic or medical office environment with strong knowledge of health insurance procedures and billing practices.
Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks or similar platforms.
Solid understanding of medical coding (CPT, ICD-9/10), medical billing processes, and documentation review protocols.
Excellent computer skills including proficiency in Microsoft Office applications for administrative support tasks.
Strong knowledge of HIPAA regulations and clinical confidentiality policies to ensure patient privacy is maintained at all times.
Exceptional customer service skills with the ability to communicate clearly via phone and in person while demonstrating professionalism and empathy.
Bilingual abilities are highly desirable to serve diverse patient populations effectively.
Clinic experience in a healthcare setting is preferred; familiarity with dental office procedures is a plus.
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
Join our team where your enthusiasm for healthcare administration will make a meaningful difference! We are committed to fostering a supportive environment that values your skills while offering opportunities for growth within the dental practice industry.
Pay: $20.00 - $28.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
Dental insurance
Health insurance
Work Location: In person
Requirements
• Administrative experience
• Filing
• HIPAA
• Typing
• Bilingual
• Filing
• HIPAA
• Typing
• Bilingual
About Pari Dental
Pari Dental Family and Cosmetic Dentists is a trusted dental practice in Aurora, CO, with over 20 years of dedicated service. Known for their top-notch care, state-of-the-art technology, and compassionate approach, they prioritize patient comfort and health. Dr. Asha Chinni and the team offer a wide range of services from general dental care to cosmetic treatments like Invisalign.