Practice location
full-time 15 days ago

Dental Insurance Coordinator/ Receptionist

Sparkle Dental

Livermore, CA 94550
22 - 28/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Job Overview
We are seeking a dedicated and detail-oriented Dental Insurance Coordinator/Receptionist to join our dynamic dental practice. The ideal candidate will possess strong administrative skills, exceptional patient service abilities, and a thorough understanding of dental insurance processes. In this role, you will serve as the first point of contact for patients, manage insurance verifications, and support clinic operations to ensure a smooth and efficient patient experience.

Responsibilities
Greet patients warmly and provide outstanding front desk customer service while managing multi-line phone systems and scheduling appointments using dental office management software such as Eaglesoft or Dentrix.

Verify insurance coverage, benefits, and eligibility for various dental plans including Medicare and Medicaid, ensuring accurate information is obtained for treatment planning.

Review patient documentation and medical records for completeness, accuracy, and compliance with HIPAA regulations.

Process insurance claims efficiently by applying CPT coding, ICD-10/ICD-9 codes, and dental terminology to facilitate timely reimbursements.

Follow up on unpaid claims, perform collections on overdue accounts, and manage medical billing tasks using EMR systems like Meditech or eClinicalWorks.

Maintain organized filing systems for dental records, insurance documents, and correspondence while ensuring confidentiality in accordance with HIPAA standards.

Collaborate with clinical staff to coordinate care plans and ensure seamless communication between patients, providers, and insurance companies.

Prior clinic or dental office experience is highly desirable; familiarity with health information management practices is a plus. Join our team dedicated to providing exceptional patient care through efficient administrative support and comprehensive insurance coordination!

Pay: $22.00 - $28.00 per hour
Work Location: In person

Requirements

• Medical administrative support
• Health information management
• HIPAA
• Multi-line phone systems
• Filing

About Sparkle Dental

Sparkle Dental Office in Livermore, CA, led by Dr. Ratika Sharma DDS, is dedicated to providing comprehensive and compassionate dental care to the Tri-Valley residents. Dr. Sharma believes in patient-centered care, optimal oral health, disease prevention, and fostering partnerships with her patients. The practice offers a variety of dental services for the entire family with a highly trained and caring dental team.