Dental Insurance Coordinator/Treatment Coordinator

Required Skills:
➢ Professional language skills
➢ Proven sales abilities
➢ Effective, positive phone skills
➢ Follow through
➢ Organizational skills
➢ Problem solver – remain calm under pressure
➢ Computer skills
➢ Self-motivated/innovative with time
➢ Accuracy
➢ Listening skills
Essential Functions:
➢ Be the example of the Core Values for your team and establish that environment in the workplace.
➢ Ensure all inbound calls/messages are answered, new patients scheduled, and service is met. Solve problems when possible, transfer as needed in order to optimize all communications experiences.
➢ Maintain working relationships with the clinics.
➢ Maintain and create customer relationships.
➢ Ensure the tone of all calls are answered with positive and professional language while utilizing phone dialogue protocol.
➢ Monitor the new patient numbers.
➢ Miscellaneous duties including insurance breakdowns, new patient/referral thank you cards, one week calls, assisting billing and taking back up payments.
➢ Maintain New Patient Tracker'
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Work Location:
One location
Work Remotely
No
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
Dental insurance
Paid time off
Work Location: In person