Dental Insurance Verification Coordinator / Front Desk Support (Bilingual Spanish)

Insurance Verification Coordinator / Front Desk Support (Bilingual Spanish)
Job Type: Full-Time (4–5 days per week)
Schedule: Monday–Friday, No Weekends
Pay: $20–$25/hour (based on experience)
Location: Position will work between our Southlands and Gateway Park/Green Valley Ranch locations
About the Role
We're looking for a detail-oriented Insurance Verification Coordinator to join our dental team. SPANISH SPEAKER IS REQUIRED. This role is primarily focused on verifying dental insurance benefits and eligibility, with occasional backup support at the front desk when needed. If you're organized, comfortable with insurance systems, and enjoy a role where accuracy really matters, we'd love to hear from you.

What You'll Do
Insurance Verification (Primary Responsibility)
Verify dental insurance eligibility and benefits for upcoming patient appointments
Contact insurance companies by phone or online portals to confirm coverage details
Accurately document coverage, deductibles, maximums, and plan limitations in patient charts
Communicate insurance findings clearly to clinical and front office staff
Follow up on pending claims, discrepancies, or missing information
Stay current on insurance plan changes and payer requirements
Front Desk Backup (Secondary Responsibility)
Greet patients and check them in/out when the receptionist needs coverage or is at lunch
Answer phones and schedule appointments as needed
Assist with light administrative tasks during high-volume times
What We're Looking For
Required: Prior experience with dental insurance verification (eligibility checks, benefits breakdowns, claims familiarity)
Strong attention to detail and accuracy
Comfortable using dental practice management software and insurance portals
Good phone and communication skills
Ability to multitask between verification work and occasional front desk duties
Prior dental office experience preferred
Schedule & Pay
4–5 days per week
No weekend shifts
Starting pay: $20–$25/hour, based on experience
Will split time between our Southlands and Gateway Park/Green Valley Ranch locations
Pay: $20.00 - $25.00 per hour
Benefits:
Paid time off
Work Location: In person