Dental/Medical Administrator

We are a busy Calgary Private Surgical Centre providing the full scope of Oral and Maxillofacial surgeries ranging from wisdom tooth removal and dental implant surgery to corrective jaw surgeries. We are seeking an Dental/ Medical Administrator to join our team and provide administrative support to our organization. The successful candidate will be responsible for managing day-to-day operations. The Administrator will also be expected to provide customer service, maintain records, and assist with other administrative tasks as needed. The ideal candidate for this role will have excellent organizational skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. Previous experience in an Oral Surgeons office is an asset. This is a F/T position, no evenings or weekends.

Responsibilities:
Greet and check in patients
Ensure all patients and support persons are provided with ongoing information and support prior to and during their visit.

Answer busy phone lines.

Maintain records and filing systems.

Book, reschedule or cancel appointments.

Provide support and assistance to the Patient Care Teams regarding booking appointments for surgeries and consults and ensuring appropriate documentation associated with those appointments is completed.

Strong Insurance submission knowledge and administration.

Handle customer inquiries and complaints.

Maintain current knowledge (technology, billing, practice admin)
Work cooperatively with other staff
Develop and Maintain positive interactions with patients.

Prepare reports as requested.

Undertake any other related activities as required.

Job Type: Full-time
Pay: $25.00-$30.00 per hour
Benefits:
Extended health care
On-site parking
Paid time off
Ability to commute/relocate:
Calgary, AB T3E 7E6: reliably commute or plan to relocate before starting work (required)
Education:
Secondary School (preferred)
Experience:
Dental receptionist: 1 year (required)
Language:
English (required)
Work Location: In person