Dental Office Administrator

Company description
We are a small, close-knit patient centric practice in Eau Claire, dowtown Calgary. We believe in whole body health and practice holistic dentistry, utilizing the latest dental technology. We aim to ensure all patients experience the highest level of patient care in our welcoming and relaxing space.
www.dowsettdentalhealth.com
Job description
We are looking for a part-time dental administrator to work 3 days a week between Monday and Friday (8am-4pm). No evenings or weekends.

Our front-end positions are key roles in our small and growing practice. This role will support the Office Manager & Receptionist.

Five years minimum dental office experience is required. This is a non-assignment office. Open Dental experience is an asset, but not required.

The responsibilities and profile are:
Patient Intake, Attraction & Retention
Forming and maintaining positive patient relationships
Greeting patients and being a familiar face for the practice
Attracting patients through exceptional in-person, phone and email communications
Patient consultations, education and treatment letters
Monitoring and reporting on retention and generating ideas for growth
Scheduling Patients
Scheduling for all patients, including hygienist and doctor
Recall system management
Reviewing and improving patient schedule on an ongoing basis
Skills / Abilities / Knowledge
Excellent interpersonal skills
Strong teamwork skills in the areas of collaboration, motivation and creative problem-solving
Highly developed written and verbal communication skills
Excellent organizational and time-management skills, and the ability to be self-directed
Proficient in using the Microsoft office suite
Social media skills could be an asset (but not required)
Job Types: Part-time, Permanent
Pay: $27.00-$35.00 per hour
Expected hours: 24.0 per week
Benefits:
Company events
Dental care
Experience:
Dental office: 5 years (required)
Work Location: In person