Dental Office Administrator

Position Overview
Urban Oasis Dental Studio is a family-owned, modern, patient focused practice, committed to delivering high quality dental care in a warm, welcoming family friendly environment. We are growing and seeking an experienced Dental Office Administrator to join the front desk team in our busy practice. Hours would include 2 evening shifts per week and 2 Saturdays per month. You will be the first point of contact for our patients, provide front desk operations, support daily scheduling, and ensure smooth communication between patients and clinical team. The ideal candidate is friendly, organized, detail-oriented, and experienced working in a fast-paced dental setting.

Come check us out at www.urbanoasisdental.ca
Key Responsibilities
Warmly greet and check in patients
Manage inbound calls and schedule appointments efficiently
Confirm upcoming appointments and handle rescheduling needs
Verify insurance eligibility and process co-pays and patient balances
Maintain and update patient records with accuracy
Communicate effectively with dentists, hygienists, and assistants for smooth scheduling
Provide outstanding customer service and assist with patient inquiries
Keep the greeting area clean, organized, and welcoming
Qualifications
2–3 years of dental administrative experience required
Knowledge of dental terminology, insurance processes, and scheduling workflows
Proficiency with dental software. ClearDent and MaxAssist experience an asset
Excellent communication and customer service skills
Strong multitasking and organizational abilities
Professional, friendly, and dependable
High school diploma or equivalent (required)
Skills
Excellent verbal and written communication
Service orientation
Critical thinker
Active listener
Quick learner
What We Offer
Competitive compensation based on qualifications ($25-$30 an hour)
Free dental work (minus lab fees)
Healthcare spending account
Paid time off and holidays
Supportive, team-oriented environment
Opportunities for growth within the practice
On-site parking
Company events
Great team environment
Job Types: Full-time, Permanent
Pay: $25.00-$30.00 per hour
Benefits:
Dental care
Discounted or free food
Extended health care
On-site parking
Ability to commute/relocate:
Calgary, AB: reliably commute or plan to relocate before starting work (required)
Experience:
ClearDent: 2 years (required)
Dental industry: 2 years (required)
MaxAssist: 2 years (preferred)
Work Location: In person