full-time 12 days ago
Dental Office Administrator/Receptionist
Queensville Dental
20415 Leslie St Unit 1, East Gwillimbury, ON, L0G 1R0
35–40/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
We are a family focused owner operator office. We pride ourselves on knowing all of our patients personally and making them feel comfortable and at home. Our beautiful new office has lots of natural light and a great working environment.
This role serves as the primary point of contact for patients, staff, suppliers, laboratories, and service providers. This individual will actively perform front desk and reception duties while also managing billing, insurance claims, scheduling, collections and inventory.
This is a great opportunity for someone to grow into the role, take on more responsibility and build a career with an independent practice.
Key responsibilities are:
Patient Scheduling
Answer incoming phone calls, emails and respond to voicemail
Schedule new and existing patient appointments
Confirm upcoming appointments
Coordinate dentist and hygienist schedules to maximize efficiency and production
Insurance & Claims Administration
Verify patient eligibility and coverage
Submit electronic claims through CDAnet
Process assignment and non-assignment claims
Follow up on outstanding insurance payments
Communicate with insurance providers regarding claims denials and adjustments
Coordinate primary and secondary insurance benefits
Review patient treatment estimates and predeterminations
Reconcile insurance payments and accounts receivable
Recall Management
Maintain active recall system for hygiene
Contact patients due for examination, hygiene and outstanding treatment
Office Administration
Prepare bank deposits
Reconcile daily collections
Track office expenses
Process supplier invoices
Maintain records for external bookkeeping and accounting providers
Collect completed forms and ensure patient documentation is complete
Manage inventory levels and ordering
Qualifications
Knowledge of Abeldent and RecallMax software
Experience as both office manager and as receptionist
Experience with patient scheduling, insurance claims, accounts receivable and collections
Pay: $35.00-$40.00 per hour
Benefits:
Dental care
On-site parking
Flexible language requirement:
French not required
Experience:
Dental office admin: 3 years (required)
ABELdent: 3 years (required)
Dental receptionist: 3 years (required)
Licence/Certification:
Certified Dental Assistant (preferred)
Work Location: In person
This role serves as the primary point of contact for patients, staff, suppliers, laboratories, and service providers. This individual will actively perform front desk and reception duties while also managing billing, insurance claims, scheduling, collections and inventory.
This is a great opportunity for someone to grow into the role, take on more responsibility and build a career with an independent practice.
Key responsibilities are:
Patient Scheduling
Answer incoming phone calls, emails and respond to voicemail
Schedule new and existing patient appointments
Confirm upcoming appointments
Coordinate dentist and hygienist schedules to maximize efficiency and production
Insurance & Claims Administration
Verify patient eligibility and coverage
Submit electronic claims through CDAnet
Process assignment and non-assignment claims
Follow up on outstanding insurance payments
Communicate with insurance providers regarding claims denials and adjustments
Coordinate primary and secondary insurance benefits
Review patient treatment estimates and predeterminations
Reconcile insurance payments and accounts receivable
Recall Management
Maintain active recall system for hygiene
Contact patients due for examination, hygiene and outstanding treatment
Office Administration
Prepare bank deposits
Reconcile daily collections
Track office expenses
Process supplier invoices
Maintain records for external bookkeeping and accounting providers
Collect completed forms and ensure patient documentation is complete
Manage inventory levels and ordering
Qualifications
Knowledge of Abeldent and RecallMax software
Experience as both office manager and as receptionist
Experience with patient scheduling, insurance claims, accounts receivable and collections
Pay: $35.00-$40.00 per hour
Benefits:
Dental care
On-site parking
Flexible language requirement:
French not required
Experience:
Dental office admin: 3 years (required)
ABELdent: 3 years (required)
Dental receptionist: 3 years (required)
Licence/Certification:
Certified Dental Assistant (preferred)
Work Location: In person
Requirements
• Dental receptionist
• Accounts receivable
• Accounts payable
• Insurance verification
• Inventory management
• Accounts receivable
• Accounts payable
• Insurance verification
• Inventory management
About Queensville Dental
Queensville Dental is a modern dental practice in East Gwillimbury offering a wide range of services including dental checkups, teeth cleanings, dental implants, cosmetic procedures, and children's dentistry. With a focus on patient comfort and state-of-the-art technology, our friendly team provides comprehensive dental care for patients of all ages.