full-time 6 days ago
Dental Office Business Assistant
Crossroads Dental Group
521 West Wall Street, Morrison, IL, 61270
20 - 25/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Do you love your family? Do you practice the Golden Rule- treating others how you would like to be treated? Are you willing to put your team first knowing they will do the same for you?
If this describes you, you might be a perfect fit for Crossroads Dental Group!
We are looking for one Business Assistant for our Morrison, IL office and one Business Assistant that will cover various locations as needed.
Our Business Assistants strive every day to meet business needs- combining administrative skills and dental knowledge to meet the needs of our patients in the Front Office receptionist role.
This is the person who is the BEST FIT for Crossroads:
We want our team members to come to work every day with energy and commitment- not just to a business, but to each other and to our patients.
We want our team members to give 100% while they are here (7am-3pm, 4 days a week). We want team members who seek growth and want to do more than the bare minimum while they're on the job, but then we want them to go home to their families and give 100% while they are home, without stress and without a second thought about work!
We want our team members to treat our patients and each other with kindness and respect- no gossiping, having regular, open conversations- even if they're hard, and showing compassion in the most challenging times...we all have them!
We want our team members to feel supported. We all have roles, but we are all equal because we are all human!
We want our team members to have fun- to laugh and know that we can get through busy days, mistakes, that everything is fixable, and that it will always be ok if we're trying to do the right thing!
We are looking for a forever person to add to a growing team. We love to hire people who will work with us for their entire career!
Join our dynamic dental practice as a Business Assistant, where your energy and organizational skills will drive smooth operations and exceptional patient experiences. In this vital role, you will manage administrative tasks, coordinate patient scheduling, and support the clinical team to ensure the office runs efficiently. Your proactive approach and attention to detail will help create a welcoming environment for patients while maintaining accurate records and facilitating communication across the team.
Here are the skills you should already (mostly) have that will help you succeed:
Greet patients warmly and assist with check-in and check-out procedures to foster a positive experience.
Manage appointment scheduling, cancellations, and rescheduling to optimize daily patient flow.
Partner with insurance specialist to handle insurance claims, verify patient coverage, and process payments accurately.
Maintain organized patient records, including medical histories and treatment plans, ensuring confidentiality.
Support clinical staff by coordinating patient appointments, lab cases, and medical needs.
Communicate effectively with patients regarding appointments, billing inquiries, and post-treatment instructions.
Assist with administrative tasks such as answering phones, responding to emails, and managing office correspondence.
Maintain current patient financial accounts by collecting DOS payments and following up on past due balances.
Requirements
Proven experience in a medical or dental office environment with strong administrative skills.
Knowledge of medical/dental terminology and familiarity with dental procedures is highly preferred.
Excellent organizational abilities with attention to detail in record keeping and scheduling.
Strong communication skills to interact professionally with patients and team members.
Ability to multitask efficiently in a fast-paced setting while maintaining a positive attitude.
Proficiency in office software applications such as Microsoft Office, Google, or practice management systems.
Prior experience supporting medical administrative functions is non-negotiable
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Opportunities for advancement
Paid time off
Paid training
Professional development assistance
Profit sharing
Retirement plan
Uniform allowance
Work Location: In person
If this describes you, you might be a perfect fit for Crossroads Dental Group!
We are looking for one Business Assistant for our Morrison, IL office and one Business Assistant that will cover various locations as needed.
Our Business Assistants strive every day to meet business needs- combining administrative skills and dental knowledge to meet the needs of our patients in the Front Office receptionist role.
This is the person who is the BEST FIT for Crossroads:
We want our team members to come to work every day with energy and commitment- not just to a business, but to each other and to our patients.
We want our team members to give 100% while they are here (7am-3pm, 4 days a week). We want team members who seek growth and want to do more than the bare minimum while they're on the job, but then we want them to go home to their families and give 100% while they are home, without stress and without a second thought about work!
We want our team members to treat our patients and each other with kindness and respect- no gossiping, having regular, open conversations- even if they're hard, and showing compassion in the most challenging times...we all have them!
We want our team members to feel supported. We all have roles, but we are all equal because we are all human!
We want our team members to have fun- to laugh and know that we can get through busy days, mistakes, that everything is fixable, and that it will always be ok if we're trying to do the right thing!
We are looking for a forever person to add to a growing team. We love to hire people who will work with us for their entire career!
Join our dynamic dental practice as a Business Assistant, where your energy and organizational skills will drive smooth operations and exceptional patient experiences. In this vital role, you will manage administrative tasks, coordinate patient scheduling, and support the clinical team to ensure the office runs efficiently. Your proactive approach and attention to detail will help create a welcoming environment for patients while maintaining accurate records and facilitating communication across the team.
Here are the skills you should already (mostly) have that will help you succeed:
Greet patients warmly and assist with check-in and check-out procedures to foster a positive experience.
Manage appointment scheduling, cancellations, and rescheduling to optimize daily patient flow.
Partner with insurance specialist to handle insurance claims, verify patient coverage, and process payments accurately.
Maintain organized patient records, including medical histories and treatment plans, ensuring confidentiality.
Support clinical staff by coordinating patient appointments, lab cases, and medical needs.
Communicate effectively with patients regarding appointments, billing inquiries, and post-treatment instructions.
Assist with administrative tasks such as answering phones, responding to emails, and managing office correspondence.
Maintain current patient financial accounts by collecting DOS payments and following up on past due balances.
Requirements
Proven experience in a medical or dental office environment with strong administrative skills.
Knowledge of medical/dental terminology and familiarity with dental procedures is highly preferred.
Excellent organizational abilities with attention to detail in record keeping and scheduling.
Strong communication skills to interact professionally with patients and team members.
Ability to multitask efficiently in a fast-paced setting while maintaining a positive attitude.
Proficiency in office software applications such as Microsoft Office, Google, or practice management systems.
Prior experience supporting medical administrative functions is non-negotiable
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Opportunities for advancement
Paid time off
Paid training
Professional development assistance
Profit sharing
Retirement plan
Uniform allowance
Work Location: In person
Requirements
• Administrative experience
• Medical scheduling
• Attention to detail
• Dental terminology
• Practice management software
• Medical scheduling
• Attention to detail
• Dental terminology
• Practice management software
About Crossroads Dental Group
Crossroads Dental, formerly part of Cornerstone Dental, serves patients across Camanche, Erie, and Morrison locations with trusted care. They offer a range of services including dental implants, family dentistry, tooth extractions, children's dentistry, and more. Their team is excited to meet new patients and provide quality dental care.