Dental Office Business Associate

Job Overview
We are seeking a dynamic and detail-oriented Dental Office Business Assistant to join our vibrant dental practice team. In this role, you will be the backbone of our office operations, ensuring seamless administrative support, excellent patient service, and efficient management of daily tasks. Your energetic approach and proactive mindset will help create a welcoming environment for patients while maintaining compliance with health regulations and office policies. This paid position offers an exciting opportunity to contribute to a thriving dental practice where your organizational skills and customer service talents will shine.

Responsibilities
Manage patient appointments, confirmations, and rescheduling using patient management software and Electronic Health Records (EHR) systems
Handle incoming phone calls with professionalism, providing information and scheduling assistance while maintaining patient confidentiality
Support medical administrative tasks such as data entry, document processing, and maintaining accurate records in compliance with health regulation policies
Assist with insurance verification, claims submission, and understanding health insurance policies to facilitate smooth billing processes
Maintain organized electronic health records (EHR), ensuring all patient information is up-to-date, accurate, and secure
Provide exceptional customer service by addressing patient inquiries, guiding them through procedures, and fostering a positive experience
Collaborate with clinical staff to ensure efficient flow of patient information and office operations while adhering to medical terminology standards
Skills
Proven experience in a medical or dental office environment with strong knowledge of health regulation policies
Proficiency in Microsoft Office applications such as Word, Excel, and Outlook for documentation and communication purposes
Familiarity with patient management software and Electronic Medical Records (EMR/EHR) systems for effective record keeping
Excellent customer service skills with the ability to communicate clearly over the phone and in person
Knowledge of health insurance procedures, billing practices, and maintaining patient confidentiality in accordance with HIPAA regulations
Strong understanding of medical terminology relevant to dental care settings
Ability to type quickly and accurately to support administrative workflows efficiently
Join us as a Dental Office Business Assistant where your enthusiasm and expertise will directly impact the quality of care we provide. Be part of a supportive team that values your contributions while offering opportunities for growth within a fast-paced healthcare environment!

Pay: $22.00 - $26.00 per hour
Expected hours: 16.0 – 32.0 per week
Work Location: In person