full-time 1 month ago
Dental Office Coordinator
United Dental Partners
1044 West Rand Road, Arlington Heights, IL 60004
22 - 24/hr
About the Practice
6 Team Members
Other Software
Office Tour & Photos
Job Description
Role Overview
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified, full-time Office Coordinator to manage the front desk staff at our dental office located in Arlington Heights, IL. The right applicant will have experience providing high quality leadership, ensuring accurate and lawful operation of a dental office, staffing to support patient needs, and managing patient services and operations of the office. The Office Coordinator will act as the working Manager and act as Front Desk when volumes warrant this support. The Office Coordinator has a high level of visibility with the Providers at the Office and insures activities like supplies, training of Assistants, completion of daily notes and scheduling activities are handled effectively. The Office Coordinator has primary responsibility for the efficient running of the Front Desk and handling treatment and payment plans in the Offices.
Location: All Family Dental and Braces 1044 W Rand Rd. Arlington Heights, IL 60004
Schedule: Monday-Thursday 8:30am-6pm, Friday 8:30am-5pm, and 2 Saturday's a month 7:30am-2pm. If working a Saturday, there will be a weekday off.
Responsibilities
Trains and supervises Front Desk
Manages the efficient & effective scheduling of patients and adjusts as required
Closely monitors no-shows and manages the necessary calls and re-scheduling· Conducts sessions with patients for reviewing treatment plans and payment plans
Reviews and executes supply orders
Monitors and ensures all systems used in the office are operating to peak effectiveness
Works as Front Desk in Offices and assists at the desk during peak time
Develops and maintains close relationships with Providers to encourage a team effort in all clinical activities
Manages and motivates all team members in Office
Facilitates office staff meetings to recognize team successes, communicates changes of policies and procedures, and plan the day’s and weeks’ events
Ensures compliance with regulatory procedures
Handles patient concerns and provides feedback to Providers/Assistants on issues related to clinical matters
Maintains continued checks on physical properties, equipment, and security to ensure proper working conditions and maximum security
Performs other duties as assigned
Requirements
Previous administrative work in a dental office is required.
Open Dental experience is preferred.
Candidate Characteristics
Resonate with UDP’s Core Values: Passion, Urgency, Collaboration, Responsibility, and Pride
Embody a positive attitude and enthusiasm for the workday
Display and demonstrate excellent and natural communication skills with staff and patients
Excellent customer service skills with an outgoing, people friendly personality
Desire to learn new skills and expand your potential
Compensation Package and Benefits
We empower and support our people to achieve their maximum potential in the office and in their daily lives. As a team member, you’ll enjoy:
Compensation that is competitive in our market and is commensurate with experience.
Comprehensive Medical plans, with varying costs and coverage, for individuals and families. UDP pays on average 66% of the premium!
Dental Insurance with Orthodontia benefits and Vision Insurance.
Plus! Deep discounts on dental care in one of our offices, and the option to extend the benefit to your family or friends.
Disability, Accident Coverage, and Life Insurance benefits for all eligible employees.
401(k) plan with generous company matching contributions.
Pretax Flexible Spending Accounts for qualified medical expenses.
Employee Assistance Program (EAP) which provides free and confidential help for mental health, financial issues, or other personal matters.
Commuter Benefits for select positions.
Supportive Paid Time Off and Holiday programs.
#UDP123
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Medical Specialty:
Pediatrics
Experience:
Dental office: 2 years (Required)
Management: 1 year (Required)
Open Dental: 1 year (Preferred)
Oral Surgery Front Desk: 1 year (Preferred)
Orthodontic Front Desk: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified, full-time Office Coordinator to manage the front desk staff at our dental office located in Arlington Heights, IL. The right applicant will have experience providing high quality leadership, ensuring accurate and lawful operation of a dental office, staffing to support patient needs, and managing patient services and operations of the office. The Office Coordinator will act as the working Manager and act as Front Desk when volumes warrant this support. The Office Coordinator has a high level of visibility with the Providers at the Office and insures activities like supplies, training of Assistants, completion of daily notes and scheduling activities are handled effectively. The Office Coordinator has primary responsibility for the efficient running of the Front Desk and handling treatment and payment plans in the Offices.
Location: All Family Dental and Braces 1044 W Rand Rd. Arlington Heights, IL 60004
Schedule: Monday-Thursday 8:30am-6pm, Friday 8:30am-5pm, and 2 Saturday's a month 7:30am-2pm. If working a Saturday, there will be a weekday off.
Responsibilities
Trains and supervises Front Desk
Manages the efficient & effective scheduling of patients and adjusts as required
Closely monitors no-shows and manages the necessary calls and re-scheduling· Conducts sessions with patients for reviewing treatment plans and payment plans
Reviews and executes supply orders
Monitors and ensures all systems used in the office are operating to peak effectiveness
Works as Front Desk in Offices and assists at the desk during peak time
Develops and maintains close relationships with Providers to encourage a team effort in all clinical activities
Manages and motivates all team members in Office
Facilitates office staff meetings to recognize team successes, communicates changes of policies and procedures, and plan the day’s and weeks’ events
Ensures compliance with regulatory procedures
Handles patient concerns and provides feedback to Providers/Assistants on issues related to clinical matters
Maintains continued checks on physical properties, equipment, and security to ensure proper working conditions and maximum security
Performs other duties as assigned
Requirements
Previous administrative work in a dental office is required.
Open Dental experience is preferred.
Candidate Characteristics
Resonate with UDP’s Core Values: Passion, Urgency, Collaboration, Responsibility, and Pride
Embody a positive attitude and enthusiasm for the workday
Display and demonstrate excellent and natural communication skills with staff and patients
Excellent customer service skills with an outgoing, people friendly personality
Desire to learn new skills and expand your potential
Compensation Package and Benefits
We empower and support our people to achieve their maximum potential in the office and in their daily lives. As a team member, you’ll enjoy:
Compensation that is competitive in our market and is commensurate with experience.
Comprehensive Medical plans, with varying costs and coverage, for individuals and families. UDP pays on average 66% of the premium!
Dental Insurance with Orthodontia benefits and Vision Insurance.
Plus! Deep discounts on dental care in one of our offices, and the option to extend the benefit to your family or friends.
Disability, Accident Coverage, and Life Insurance benefits for all eligible employees.
401(k) plan with generous company matching contributions.
Pretax Flexible Spending Accounts for qualified medical expenses.
Employee Assistance Program (EAP) which provides free and confidential help for mental health, financial issues, or other personal matters.
Commuter Benefits for select positions.
Supportive Paid Time Off and Holiday programs.
#UDP123
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Medical Specialty:
Pediatrics
Experience:
Dental office: 2 years (Required)
Management: 1 year (Required)
Open Dental: 1 year (Preferred)
Oral Surgery Front Desk: 1 year (Preferred)
Orthodontic Front Desk: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person
About United Dental Partners
United Dental Centers of Merrillville has been a trusted dental practice in Merrillville for over 30 years. Privately-owned by a local family, they prioritize patient satisfaction and strive to create a comfortable environment for patients of all ages. With a rich tradition of serving the community, they go above and beyond to form genuine connections with everyone they serve.
Position Closed
This job is no longer accepting applications.