Dental Office Front Desk Coordinator

We are seeking a highly motivated, organized, and personable Dental Office Coordinator to join our growing dental team. This position is ideal for an experienced dental front office professional who thrives in a fast-paced environment, enjoys helping patients, and has a strong understanding of dental insurance verification, claim submission, and scheduling coordination.

The ideal candidate will be fluent in Spanish and English, possess excellent communication skills, and have working knowledge of Open Dental software.

Responsibilities:
Serve as the primary point of contact for patients at the front desk and over the phone
Schedule patient appointments and maintain an efficient provider schedule
Verify dental insurance eligibility, benefits, frequencies, waiting periods, and limitations
Review treatment estimates and communicate patient financial responsibilities
Submit dental insurance claims electronically and assist with claim follow-up when needed
Coordinate pre-authorizations and insurance breakdowns
Collect and update patient demographic and insurance information
Ensure accurate documentation within Open Dental
Provide exceptional customer service and maintain a welcoming patient experience
Assist in maintaining smooth front office operations and productive daily flow
Qualifications:
Minimum 2 years of dental front office experience preferred
Strong understanding of dental insurance verification and claim submission
Experience with Open Dental software preferred
Fluent in Spanish and English (required)
Strong phone etiquette and communication skills
Organized, detail-oriented, and able to multitask
Knowledge of PPO, Medicaid, Medicare Advantage, and HMO dental plans is a plus
Comfortable working in a fast-paced, team-oriented dental environment
What We Offer:
Competitive compensation based on experience
Opportunity for growth and advancement
Supportive and team-focused work environment
Stable, long-term opportunity with established dental practices
If you are dependable, professional, and passionate about helping patients navigate their dental care and insurance, we would love to hear from you.

Pay: $22.00 - $26.00 per hour
Benefits:
Dental insurance
Paid time off
Experience:
Dental clinic: 2 years (Required)
Language:
Spanish (Required)
Work Location: In person