Dental Office Front Desk Coordinator

Position Summary
We are seeking a friendly, organized, and professional Dental Office Front Desk Coordinator to join our team. The ideal candidate will provide excellent customer service while managing patient scheduling, answering phones, verifying insurance benefits, and supporting daily front office operations in a fast-paced dental practice.

Key Responsibilities
Greet patients and visitors in a warm and professional manner
Schedule, confirm, and manage patient appointments efficiently
Answer incoming phone calls and respond with excellent phone etiquette, addressing patient inquiries promptly and courteously
Verify dental insurance eligibility, benefits, and coverage prior to appointments
Collect and update patient information, insurance details, and required forms
Coordinate treatment schedules and maintain accurate patient records
Communicate with patients regarding appointment reminders, cancellations, and follow-ups
Process patient payments and maintain accurate financial records
Assist with insurance claims, pre-authorizations, and documentation as needed
Maintain confidentiality and comply with HIPAA regulations
Support the dental team with administrative and clerical tasks
Qualifications
Previous dental or medical front desk experience preferred
Knowledge of dental insurance verification and billing procedures
Strong communication and customer service skills
Excellent organizational and multitasking abilities
Experience with dental practice management software preferred (Open Dental, Dentrix)
Proficient in Microsoft Office and general computer skills
Join us in creating a welcoming environment where patients feel cared for from their first call to their final visit. Your dedication will help us deliver top-tier dental care while supporting seamless office operations!

Benefits
Competitive pay
Paid time off
Supportive team environment
Opportunities for growth and advancement
Schedule
Tuesday and Wednesday
Day shifts
This position has potential to turn into a full time role
How to Apply
Please submit your resume and a brief cover letter outlining your experience and availability. We look forward to meeting you!

Pay: $18.00 - $25.00 per hour
Benefits:
Dental insurance
Paid time off
Work Location: In person