Practice location
full-time 26 days ago

Dental Office Front Desk

Spotsy Dental Care

Fredericksburg, VA 22407
18 - 21/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Summary
We are seeking a dedicated and detail-oriented Front Desk Agent with an upbeat personality to join our team. The ideal candidate will be responsible for providing exceptional customer service while managing various administrative tasks within a dental office setting. This role requires proficiency in handling patient interactions, scheduling appointments, and maintaining accurate records. A strong understanding of dental insurance is essential for success in this position.

Pay is commensurate with training and experience
Duties
Answering phone calls and emails
Scheduling and confirming patient appointments
Verifying dental insurance/breakdown and entering into practice management software
Checking patients in/out and helping patients complete forms
Presenting treatment plans and collecting patient copays based on insurance estimates
Following up with insurance companies on unpaid claims and working with aging reports
Posting payments in patient accounts
General front desk responsibilities
Requirements
Minimum 1 year DENTAL front desk experience (Candidates without experience will not be considered)
Thorough understanding of dental insurance
Ability to work Monday - Thursday schedule with the occasional Friday
Excellent phone etiquette and customer service skills are required to effectively communicate with patients and staff.

Bilingual candidates are encouraged to apply
Ability to work collaboratively in a fast-paced environment while maintaining attention to detail is crucial for this role.

If you would like to be considered for this job, please forward the following:
Resume
A brief introduction about yourself
Two professional references.

Date you are available
Desired salary
Join our team as a Front Desk Agent where your skills will contribute to providing outstanding patient care while supporting the operational success of our practice!

Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Experience:
Dental receptionist: 1 year (Required)
Work Location: In person

Requirements

• Dental receptionist
• Managing patient records
• Bilingual
• Attention to detail
• Practice management software

About Spotsy Dental Care

Spotsy Dental Care - Kids and Family is dedicated to providing exceptional dental service in a modern office with an inviting atmosphere. They offer Happy Gas (Nitrous Oxide) and TV entertainment for both kids and adults while delivering excellent care. Their services range from preventive cleanings to emergency dental treatments.