full-time 11 days ago
Dental office front desk receptionist/coordinator
Shen Dental Care
325 West Prospect Avenue, Mount Prospect, IL 60056
16 - 26/hr
About the Practice
N/A Team Members
Dentrix Software
Job Description
Company Overview
Shen Dental Care is a dedicated dental office committed to providing comprehensive oral health services in a welcoming and professional environment. Our team strives to deliver exceptional patient care through a combination of clinical expertise and compassionate service.
Job Summary
We are seeking a proactive and detail-oriented Front Desk Receptionist/Insurance Coordinator to join our dental practice. The ideal candidate will excel in patient communication, administrative support, and office management, ensuring smooth daily operations. This role offers an opportunity to be the first point of contact for patients and play a vital role in maintaining an efficient, patient-centered environment.
Responsibilities
Greet patients warmly, verify insurance information, and schedule appointments efficiently using electronic health record (EHR) systems such as Dentrix.
Manage patient check-in and check-out processes with professionalism, ensuring accurate documentation review and data entry.
Handle incoming phone calls with courteous phone etiquette, addressing inquiries related to appointments, billing, and insurance coverage.
Assist with medical billing and collection processes, including understanding health insurance policies.
Maintain accurate medical records in compliance with HIPAA and clinical confidentiality policies, ensuring proper documentation review and data security.
Coordinate appointment scheduling for multiple providers while managing clinic flow to optimize patient care delivery.
Support administrative tasks such as typing reports, managing office supplies, and utilizing Microsoft Office tools for documentation purposes.
Requirements
Prior experience in a dental front desk role with strong knowledge of EMR/EHR systems like Dentrix and EagleSoft.
Familiarity with medical coding practices including CPT coding, and dental billing procedures.
Excellent customer service skills with the ability to communicate effectively both verbally and in writing.
Bilingual abilities are preferred to serve diverse patient populations effectively.
Strong computer skills with proficiency in Microsoft Office applications and 10-key typing capabilities.
Demonstrated ability to manage clinical confidentiality policies while handling sensitive patient information.
Previous clinic experience or dental office background is highly desirable.
Join our team at Shen Dental Care to contribute to a positive patient experience while advancing your career in a dynamic healthcare environment!
Pay: $16.00 - $26.00 per hour
Benefits:
Employee discount
Free parking
On-the-job training
Paid time off
Paid training
Experience:
Dental office: 1 year (Required)
Dental terminology: 1 year (Required)
Dental insurance: 1 year (Required)
Work Location: In person
Shen Dental Care is a dedicated dental office committed to providing comprehensive oral health services in a welcoming and professional environment. Our team strives to deliver exceptional patient care through a combination of clinical expertise and compassionate service.
Job Summary
We are seeking a proactive and detail-oriented Front Desk Receptionist/Insurance Coordinator to join our dental practice. The ideal candidate will excel in patient communication, administrative support, and office management, ensuring smooth daily operations. This role offers an opportunity to be the first point of contact for patients and play a vital role in maintaining an efficient, patient-centered environment.
Responsibilities
Greet patients warmly, verify insurance information, and schedule appointments efficiently using electronic health record (EHR) systems such as Dentrix.
Manage patient check-in and check-out processes with professionalism, ensuring accurate documentation review and data entry.
Handle incoming phone calls with courteous phone etiquette, addressing inquiries related to appointments, billing, and insurance coverage.
Assist with medical billing and collection processes, including understanding health insurance policies.
Maintain accurate medical records in compliance with HIPAA and clinical confidentiality policies, ensuring proper documentation review and data security.
Coordinate appointment scheduling for multiple providers while managing clinic flow to optimize patient care delivery.
Support administrative tasks such as typing reports, managing office supplies, and utilizing Microsoft Office tools for documentation purposes.
Requirements
Prior experience in a dental front desk role with strong knowledge of EMR/EHR systems like Dentrix and EagleSoft.
Familiarity with medical coding practices including CPT coding, and dental billing procedures.
Excellent customer service skills with the ability to communicate effectively both verbally and in writing.
Bilingual abilities are preferred to serve diverse patient populations effectively.
Strong computer skills with proficiency in Microsoft Office applications and 10-key typing capabilities.
Demonstrated ability to manage clinical confidentiality policies while handling sensitive patient information.
Previous clinic experience or dental office background is highly desirable.
Join our team at Shen Dental Care to contribute to a positive patient experience while advancing your career in a dynamic healthcare environment!
Pay: $16.00 - $26.00 per hour
Benefits:
Employee discount
Free parking
On-the-job training
Paid time off
Paid training
Experience:
Dental office: 1 year (Required)
Dental terminology: 1 year (Required)
Dental insurance: 1 year (Required)
Work Location: In person
About Shen Dental Care
Dental office