Practice location
full-time 1 month ago

Dental Office Front Desk/Receptionist

Little Smiles & Big Smiles

Fitchburg, MA 01420
22 - 28/hr

About the Practice

N/A Team Members
Other Software

Office Tour & Photos

Job Description

Benefits:

Bonus based on performance

Paid time off

Parental leave

We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service.

Responsibilities:

1. Greet patients and visitors in a warm and professional manner

2. Schedule appointments, manage cancellations, and handle patient inquiries

3. Accurately maintain patient records, both electronic and paper-based

4. Handle phone calls, emails, and messages in a timely and professional manner

5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace

6. Collaborate with dental staff to ensure seamless patient care

7. Maintain confidentiality and adhere to HIPAA guidelines

Requirements:

1. High school diploma or equivalent required; degree in business administration or related field preferred

2. Previous experience in customer service or front desk role, preferably in a dental or medical setting

3. Excellent communication, organizational, and interpersonal skills

4. Ability to work part-time schedule ( specify hours/days)

5. Proficient in dental software and Microsoft Office

What We Offer:

1. Competitive hourly rate

2. Opportunity to work in a friendly and dynamic team environment

3. Professional development opportunities, including training in dental software and procedures

4. Flexible scheduling to accommodate your needs

Our Office Culture:

Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service.

Ideal Candidate:

1. Friendly and approachable demeanor

2. Strong communication and interpersonal skills

3. Ability to multitask and prioritize tasks

4. Attention to detail and organizational skills

5. Ability to work effectively in a team environment

How to Apply:

If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!

About Little Smiles & Big Smiles

Little Smiles and Big Smiles is a friendly, family-oriented dental practice in Fitchburg, serving patients from Fitchburg and Leominster. They focus on providing gentle dental care while listening to patients' needs, earning their trust, and exceeding expectations.

Position Closed

This job is no longer accepting applications.

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