full-time 14 days ago
Dental office front desk receptionist
Gaithersburg Sedation Dentistry
Gaithersburg, MD 20878
25 - 28/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Esthetic Dental Care of Kentland, located in Gaithersburg, is seeking a professional, organized, and friendly Dental Front Desk Receptionist to join our team. As the first point of contact for our practice, you will manage daily front-office operations, ensure an exceptional patient experience, and streamline administrative workflows. The ideal candidate has strong multitasking skills, exceptional attention to detail, and proficiency with Carestream SoftDent, Open Dental, and Dentrix
Patient Management
Greet arriving patients warmly and check them in.
Manage high-volume, multi-line telephone systems.
Screen, route, and resolve phone and email inquiries.
Coordinate the patient intake process by collecting history and consent forms.
Answer patient questions regarding scheduling, billing, and basic dental procedures.
Scheduling & Coordination
Schedule, confirm, optimize, and reschedule appointments daily.
Maintain and maximize the daily provider calendar to prevent gaps.
Manage the practice patient recall system for regular checkups.
Insurance & Billing
Verify patient insurance benefits and eligibility prior to appointments.
File, track, and follow up on dental insurance claims.
Calculate and clearly explain treatment plans and out-of-pocket costs to patients.
Collect co-pays, deductibles, and processing balances at check-out.
Administration & Compliance
Update, organize, and digitize electronic health records (EHR) using SoftDent.
Adhere strictly to HIPAA compliance regulations to protect private patient data.
Oversee lobby cleanliness and maintain front office inventory.
Required Skills & Qualifications
Education: High school diploma or GED equivalent required.
Experience: 2–3 years of front desk experience in a dental practice preferred.
Technical Skills: Proficiency with Carestream SoftDent, dental practice management software and Microsoft Office, Open Dental, Dentrix
Knowledge: Basic understanding of dental terminology, ADA coding, and insurance terminology.
Soft Skills: Superior verbal communication, active listening, conflict resolution, and empathy.
Must be reliable, well spoken, and presentable with a positive attitude
Job Type & Schedule
Job Type: Full-Time
Schedule: Monday to Friday, 9:00 AM – 5:00 PM (No weekends)
Please apply if you are interested and qualified to join our team
Compensation & Benefits
Benefits: Paid Time Off (PTO) / Paid Off package
$24-$28 per hour
Work location: In person
Pay: $25.00 - $28.00 per hour
Benefits:
Paid time off
Work Location: In person
Patient Management
Greet arriving patients warmly and check them in.
Manage high-volume, multi-line telephone systems.
Screen, route, and resolve phone and email inquiries.
Coordinate the patient intake process by collecting history and consent forms.
Answer patient questions regarding scheduling, billing, and basic dental procedures.
Scheduling & Coordination
Schedule, confirm, optimize, and reschedule appointments daily.
Maintain and maximize the daily provider calendar to prevent gaps.
Manage the practice patient recall system for regular checkups.
Insurance & Billing
Verify patient insurance benefits and eligibility prior to appointments.
File, track, and follow up on dental insurance claims.
Calculate and clearly explain treatment plans and out-of-pocket costs to patients.
Collect co-pays, deductibles, and processing balances at check-out.
Administration & Compliance
Update, organize, and digitize electronic health records (EHR) using SoftDent.
Adhere strictly to HIPAA compliance regulations to protect private patient data.
Oversee lobby cleanliness and maintain front office inventory.
Required Skills & Qualifications
Education: High school diploma or GED equivalent required.
Experience: 2–3 years of front desk experience in a dental practice preferred.
Technical Skills: Proficiency with Carestream SoftDent, dental practice management software and Microsoft Office, Open Dental, Dentrix
Knowledge: Basic understanding of dental terminology, ADA coding, and insurance terminology.
Soft Skills: Superior verbal communication, active listening, conflict resolution, and empathy.
Must be reliable, well spoken, and presentable with a positive attitude
Job Type & Schedule
Job Type: Full-Time
Schedule: Monday to Friday, 9:00 AM – 5:00 PM (No weekends)
Please apply if you are interested and qualified to join our team
Compensation & Benefits
Benefits: Paid Time Off (PTO) / Paid Off package
$24-$28 per hour
Work location: In person
Pay: $25.00 - $28.00 per hour
Benefits:
Paid time off
Work Location: In person
Requirements
• High school diploma or GED
• Office management
• Medical scheduling
• HIPAA
• Multi-line phone systems
• Office management
• Medical scheduling
• HIPAA
• Multi-line phone systems
About Gaithersburg Sedation Dentistry
Gaithersburg Modern Dentistry prioritizes oral health and overall well-being. They offer advanced dental solutions in a friendly and modern environment for patients of all ages. With a focus on personalized care, they provide services ranging from routine cleanings to advanced procedures like root canals and dental bridges.