Dental Office Front Desk Receptionist

Job Summary
We are seeking a friendly, professional, and organized Dental Front Desk Receptionist to join our team in Newport Beach. The ideal candidate is customer service-oriented, detail-focused, and committed to creating an exceptional patient experience from the moment patients walk through our doors.

Responsibilities
Verify dental insurance eligibility and explain benefits to patients.

Present treatment plans, explain recommended procedures, review financial options, and assist patients in scheduling treatment.

Submit and follow up on insurance claims and pre-authorizations.

Welcome patients and provide outstanding customer service.

Answer incoming phone calls and respond to patient inquiries.

Schedule, confirm, and coordinate patient appointments.

Check patients in and out efficiently.

Collect co-pays, balances, and process payments.

Maintain accurate patient records in the practice management system.

Present treatment plans and discuss financial options with patients.

Coordinate referrals and communication with specialists.

Maintain a clean, organized, and professional reception area.

Support the clinical team with administrative tasks as needed.

Ensure compliance with HIPAA and office policies.

Requirements
Minimum of 5 years of dental front office experience preferred.

Proven experience in a dental office; dental clinic experience is highly preferred.

Familiarity with Dentrix Ascend is a plus.

Strong knowledge of dental billing and coding.

Excellent customer service skills with a professional phone manner and strong communication abilities.

Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.

Knowledge of patient confidentiality policies to ensure compliance with HIPAA regulations.

Benefits
401k retirement plan
Performance Bonus
Paid Sick Day
This role is ideal for someone who enjoys building relationships with patients, thrives in a fast-paced environment, and takes pride in delivering exceptional service in a professional dental practice.

Pay: $29.00 - $35.00 per hour
Experience:
Dental receptionist: 5 years (Required)
Work Location: In person