Dental office General Manager

Overview
Join our dynamic dental team as a Dental Receptionist and become the welcoming face of our practice! In this vital role, you will be the first point of contact for patients, ensuring a smooth and friendly experience from appointment scheduling to check-out. Your energetic and organized approach will help foster a positive environment, supporting both patient care and efficient office operations. This paid position offers an exciting opportunity to contribute to a thriving dental clinic while honing your administrative and clinical support skills.

Responsibilities
Greet patients warmly, verify their information, and assist with check-in and check-out procedures
Manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft
Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems like Epic, Meditech, or Athenahealth
Collect payments, process medical billing, and perform accurate documentation review in compliance with HIPAA regulations
Maintain and update patient records in Electronic Health Records (EHR) systems including eClinicalWorks and other EMR platforms
Answer multi-line phone systems professionally, providing excellent patient service and appointment coordination
Assist with medical and dental administrative support tasks such as filing, data entry, and managing medical records
Requirements
Proven experience as a Medical Receptionist or Dental Receptionist with clinic or dental office experience
Strong knowledge of health insurance procedures including verification, Medicare, Medicaid, CPT coding, ICD-9/10 coding, and medical billing practices
Familiarity with EMR systems such as Epic, Meditech, eClinicalWorks, Dentrix, Eaglesoft or similar platforms
Excellent computer skills including Microsoft Office Suite; proficiency in typing and 10-key operations
Exceptional phone etiquette with the ability to handle multi-line phone systems efficiently
Knowledge of dental terminology and medical terminology for accurate documentation and communication
Ability to maintain confidentiality in accordance with clinical confidentiality policies (HIPAA compliance)
Bilingual skills are a plus to serve diverse patient populations effectively
Strong organizational skills with attention to detail in documentation review and office management tasks
Embark on a rewarding career path where your administrative expertise makes a real difference in patient care. We value energetic professionals committed to excellence in healthcare support!

Pay: $19.00 - $22.00 per hour
Benefits:
Paid time off
Work Location: In person